Walter's Mercedes-Benz of Riverside - Service Center

Great Job I brought my car in for service and Cody Burt made the process so simple, easy and hassle free. I recommend Cody to anyone looking to get serviced. I brought my car in for service and Cody Burt made the process so simple, easy and hassle free. I recommend Cody to anyone looking to get serviced. More

David Greene @ Walter's was very helpful! I had to replace one of the keys for my 2009 Mercedes E350. I was referred to David Greene in service. David got me in & out very quickly for my ser I had to replace one of the keys for my 2009 Mercedes E350. I was referred to David Greene in service. David got me in & out very quickly for my service call. Thank you David. More

Best service Brandon Monaco of the Walter’s Mercedes Benz of Riverside is the best. Very helpful..accommodating...great delivery of service... Wouldn’t go elsewh Brandon Monaco of the Walter’s Mercedes Benz of Riverside is the best. Very helpful..accommodating...great delivery of service... Wouldn’t go elsewhere... Highly recommend More

Second time to come here Love this place so much, and I will come here again. Austin helped me a lot even though I spent more than 3 hours to wait my car be finished, he was s Love this place so much, and I will come here again. Austin helped me a lot even though I spent more than 3 hours to wait my car be finished, he was still very patient to tell me what was going on with my car. More

Great service at Walter’s - Service Rep Cody Burt I was immediately seen upon arrival. Once a solution to the issue had been determined, Cody Burt contacted me and provided a loaner car. Walters also I was immediately seen upon arrival. Once a solution to the issue had been determined, Cody Burt contacted me and provided a loaner car. Walters also made it easy for me to trade in my loaner car for one that was more accommodating (CLA was much too small for me). Car was finished on time and best of all, the repairs were done under warranty without me having to insist that they should be covered under warranty like I’ve had to do for other cars. I really liked that Cody kept me informed via text as opposed to leaving a voice mail because it allowed me to get back to him when I had time vs stopping what I’m doing to take a call or trying to chase him down with trying to call back. It was also a good way for our exchanges to be documented so when I had to explain the issue to my wife at some point in the future, I had exact diagnosis without having to try to remember what I was told/make something up. More

Great Experience J.R Rodriquez took good care of me and my car was serviced in the said time frame. Everyone was friendly and the waiting room was pleasant and well s J.R Rodriquez took good care of me and my car was serviced in the said time frame. Everyone was friendly and the waiting room was pleasant and well stocked with delicious refreshments. Would absolutely recommend this dealership for all Mercedes Benz needs. More

The best customer service. Very professional and up kept. They are so nice, caring and kind. Always treated with respect. Absolutely the best place ever. customer service. Very professional and up kept. They are so nice, caring and kind. Always treated with respect. Absolutely the best place ever. More

Consistent good service. Walter's has a well-organized staff. From the time someone checked me in upon arrival to being led to my preferred service advisor, to registering wha Walter's has a well-organized staff. From the time someone checked me in upon arrival to being led to my preferred service advisor, to registering what I wanted done with my car and being shared with pre-service advice took only a few pleasant minutes. Estimated length of service was dead on, and payment was at the desk of the service advisor so no time wasted on my part lining for the cashier. Car was cleaned inside and outside, parked pointing to the exit, and I comfortably drove off as soon as I was handed my key. More

Thanks for the service Went in for service regarding my c250. Found bad fuel pump which was replaced under warranty thanks to Austin. Also my wife and myself looked at diffe Went in for service regarding my c250. Found bad fuel pump which was replaced under warranty thanks to Austin. Also my wife and myself looked at different models with the help of Rene. Looking for an upgrade,we found the different perks associated with the different car models. Thanks Rene for your help. Thanx everyone at Walters for the service, the loaner vehicle and the friendly Experience. More

Customer Brandon Monaco was my service advisor and I can’t say enough to show my gratitude to the servive he provided. He is very profetional and very friendly Brandon Monaco was my service advisor and I can’t say enough to show my gratitude to the servive he provided. He is very profetional and very friendly and went out of his way to accommodate me while my car was in for repair. I had the best experience with Him and all the staff and will highly recommend Walter Merceds to everyone who lives in Inland Empire. More