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Walter's Mercedes-Benz of Riverside - Service Center

Riverside, CA

4.9
3,007 Reviews

3,007 Reviews of Walter's Mercedes-Benz of Riverside - Service Center

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October 22, 2018

Excellent Experience David Green met all my needs and was very pleased with his professionalism. Will always service my vehicle here. Prompt and delivered as expected. Th More

by Nutinspace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Oct 23, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your excellent review. We are overjoyed to hear that David's service met your expectations and earned your confidence, and we look forward to continuing to provide you with the same thorough and efficient assistance in the future. Be sure to follow us on Facebook for specials and updates. Regards, Ray Burke - General Manager

October 19, 2018

Great customer service This dealership is always so helpful and accommodating. They make your visit there so easy and quick. I would highly recommend Walter’s Mercedes Benz More

by TNash8814
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Oct 22, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your 5-star rating and kind recommendation! We are delighted to know that Austin provided you with such thorough and efficient assistance, and we are honored to have earned your confidence. We look forward to working with you again when it is time for your next service. Be sure to follow us on Facebook for specials and updates. Regards, Ray Burke - General Manager

October 18, 2018

Service Review The employees at Walter’s Automotive are all very pleasant. I had my car serviced a weeek ago and the Service Department did a great job. Thank you B More

by K.M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Oct 22, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your positive feedback! We are pleased to hear of your contentment with the quality of the service you received, and we're delighted to know that Brandon took such great care of you. We hope to see you again when you are ready for your next service. Be sure to follow us on Facebook for specials and updates. Regards, Ray Burke - General Manager

October 18, 2018

Service Walters Mercedes always provide great service. They update you quickly on what they may find wrong with your car in addition to your service. Alex Ra More

by Briwneyez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to leave us this excellent review! It's so great to hear that Alex consistently takes such good care of you and your vehicular needs, and that you are always content with the quality of the service completed. It is our pleasure to serve you, and we look forward to working with you again next time. Be sure to follow us on Facebook for specials and updates. Regards, Ray Burke - General Manager

October 18, 2018

Battery change Needs a battery change. Alex Ramirez received me and explained to me what to expect and promptly got the vehicle in, a d within about one hour and a h More

by RuthW5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Ruth, Thank you for your kind feedback! It's a pleasure to hear that Alex was so efficient in ensuring that your vehicle was taken care of promptly and thoroughly. Please don't hesitate to contact us if you ever have any further questions or needs for automotive assistance, and be sure to follow us on Facebook for specials and updates. Regards, Ray Burke - General Manager

October 18, 2018

J.R. Rodriquez was awesome J.R. was very helpful and I will always ask for him when I bring my car in for service at Walter’s in Riverside. More

by Traftery
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : J.R. Rodriquez
Oct 22, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your 5-star review! We are delighted to hear that JR consistently takes such good care of you and your automotive needs, and that he has ultimately earned your confidence in his service. Please let us know what more we could do for you in the future, and be sure to follow us on Facebook for specials and updates. Regards, Ray Burke - General Manager

October 17, 2018

Service at MB of Riverside The service team is always great. From check-in to check-out, the team is friendly, helpful and overall great. The wait times are not too long and the More

by Esquire976
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Burt
Oct 17, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving us this very kind review. We are overjoyed to know that you consistently find our service team to be both effective and efficient. It is our pleasure to serve you, and we look forward to continuing to provide you with the same all-around exceptional service in the future. Be sure to follow us on Facebook for specials and updates. Regards, Ray Burke - General Manager

October 17, 2018

Brandon Monaco goes above and beyond Brandon is very friendly, helpful,he goes above and beyond your expectations. He always update me with what's going on with my car. I highly recommend More

by Ron Cheng
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Oct 18, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Ron, Thank you for taking the time to leave Brandon this excellent review! We are so delighted that he went above and beyond to ensure that you were well taken care of and that he ultimately earned your confidence. We appreciate your recommendation, and we look forward to hearing from you again the next time you are in need of automotive service. Be sure to follow us on Facebook for specials and updates. Regards, Ray Burke - General Manager

October 17, 2018

David Greene, advisor I had my husband's (deceased) car serviced which is a Smart for two, David Greene was professional, courteous, friendly and spot on with what was need More

by Smart for two
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Oct 18, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you for sharing this great feedback. We are so pleased that David provided you with such thorough and welcoming service throughout your recent visit. It is our pleasure to serve you, and we ask that you do not hesitate to contact us if you are ever in need of further assistance. Be sure to follow us on Facebook for specials and updates. Regards, Ray Burke - General Manager

October 16, 2018

Great Job I brought my car in for service and Cody Burt made the process so simple, easy and hassle free. I recommend Cody to anyone looking to get serviced. More

by Samantha R.
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cody Burt
Oct 17, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Samantha, We are delighted to hear that Cody took such good care of you and that he ensured that your overall service experience was both smooth and hassle-free. We appreciate you taking the time to leave him this kind recommendation, and we look forward to serving you again in the future. Be sure to follow us on Facebook for specials and updates. Regards, Ray Burke - General Manager

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