Walter's Mercedes-Benz of Riverside - Service Center

CODY BURT IS AWESOME I’ve had such a great experience that this is my second review! First was on yelp. Cody Burt was seriously the best and most kind service provider. My I’ve had such a great experience that this is my second review! First was on yelp. Cody Burt was seriously the best and most kind service provider. My 2009 Mercedes R class had quite a few quirks and he was sure to get everything down and took his time with me. I did not feel rushed or like I was taken advantage of. I highly recommend this dealership & I highly recommend Cody Burt for any and all of your service needs. Thanks Cody!! More

Great work Very satisfied with the work done on my vehicle it runs very good and the service representative was very kind and helpful he answered all my questio Very satisfied with the work done on my vehicle it runs very good and the service representative was very kind and helpful he answered all my questions More

Professional technician Mr. Alex Ramirez was a very professional technician, yet the problem wasn't resolved. But not from Alex trying. He was very friendly and professional Mr. Alex Ramirez was a very professional technician, yet the problem wasn't resolved. But not from Alex trying. He was very friendly and professional. More

Cody Burt is a great service adviser Recenty, we brought our 230C in for service and some repairs. Cody did an excellent job of letting us know the progress of the work and took care of m Recenty, we brought our 230C in for service and some repairs. Cody did an excellent job of letting us know the progress of the work and took care of making sure the parts were there before we brought the car in. Cody is knowledgable, friendly, detail oriented. More

Great job as usual. Our Sprinter need to be smogged. I called and got an appointment right away. The service was prompt and everything was checked out properly. I always Our Sprinter need to be smogged. I called and got an appointment right away. The service was prompt and everything was checked out properly. I always leave knowing that the vehicle is safe. More

J.R Rodriguez I've been a customer at Walter's Mercedes Benz of Riverside for over 15 years and have always been treated with respect. J.R Rodriguez has been my se I've been a customer at Walter's Mercedes Benz of Riverside for over 15 years and have always been treated with respect. J.R Rodriguez has been my service advisor for about 10 years and is always ready to help in any way possible. More

Happy Customer My service person was Austin Schneider and he was great. I asked for a discount and he was able to bless me with one. With a Mercedes all the costs co My service person was Austin Schneider and he was great. I asked for a discount and he was able to bless me with one. With a Mercedes all the costs count. Also, having the loaner car really made it a stress free situation. My husband said whoever worked on my car was a good mechanic because of the work he did as opposed to the work he could've said "I needed" if you catch my drift. I didn't feel taken advantage of at all. I felt like I'm the one that came out on top and I DEFINITELY don't always feel like that when leaving any auto shop. Also, right before I left I noticed there was dust that settled on my car since they washed it the day before and (I can't remember his name) went and got cleaner and washed off my windows for me right there. So thank you Walter's Mercedes & Austin Schneider! ? More

Exceptional service I’ve been taking my car to Walter’s Mercedes since 2014. I always receive great service. I also feel that service department is honest. They do not tr I’ve been taking my car to Walter’s Mercedes since 2014. I always receive great service. I also feel that service department is honest. They do not try to push unnecessary repairs. They are also fast when servicing my car(s). More

Great service experience with Austin Schneider! Would highly recommend Austin and Walter's M-B of Riverside - quick and easy service and very friendly team. Got me in same day and out under an hour. Would highly recommend Austin and Walter's M-B of Riverside - quick and easy service and very friendly team. Got me in same day and out under an hour. More

EXCELLENT BRANDON MONACO WAS VERY KIND MADE EYE CONTACT AND HAD A SMILE AT ALL TIMES VERY GOOD CUSTOMER SERVICE. HE HAD GOT UBER FOR ME TO TAKE ME TO TYLER MALL BRANDON MONACO WAS VERY KIND MADE EYE CONTACT AND HAD A SMILE AT ALL TIMES VERY GOOD CUSTOMER SERVICE. HE HAD GOT UBER FOR ME TO TAKE ME TO TYLER MALL AND HE MAD SURE THAT I GOT UBER BACK TO THE DEALER AND I LIKE THAT IT WAS MY FIRST TIME AT THIS MALL I AM NOT FROM THAT AREA. THANK YOU BRANDON MONACO FOR YOUR KINDNESS. More