Walter's Mercedes-Benz of Riverside - Service Center

I am very happy with my services at Walter's I want to thank David Greene at Walter's for going above & beyond his job duties by getting my Mercedes fixed and back on the road. I truly appreciate I want to thank David Greene at Walter's for going above & beyond his job duties by getting my Mercedes fixed and back on the road. I truly appreciate all that you did. More

E350 purchase Andrew Wagner made purchasing our 2014 E350 simple and painless, He took the time to show us a few E350's and explained each one to us. very knowledge Andrew Wagner made purchasing our 2014 E350 simple and painless, He took the time to show us a few E350's and explained each one to us. very knowledgeable. we did have an issue with the car, I called him and he said no problem they would take care of it, Took it in and met Mark, they gave me a loaner car and fixed it the same day, great customer service. Wife's happy!, lol More

Great service! Alex Ramirez in the service department was very helpful with the service of my Mercedes Benz C300. I appreciate the great service at Walter's! Alex Ramirez in the service department was very helpful with the service of my Mercedes Benz C300. I appreciate the great service at Walter's! More

Service Once again...got a amazing Service at Walter's Mercedes Mercedes, Riverside, CA. Greatly appreciate JR's help in accomodating us and addressing the co Once again...got a amazing Service at Walter's Mercedes Mercedes, Riverside, CA. Greatly appreciate JR's help in accomodating us and addressing the concern with our GLC 300. Thank you!!! More

Maintenance Appointment Alex Ramirez has excellent communication skills and helps to build customer confidence in the services that are needed, even when some may have been u Alex Ramirez has excellent communication skills and helps to build customer confidence in the services that are needed, even when some may have been unexpected. Alex was attentive and addressed my questions in a professional manner. The loaner car was scheduled and available at the time of the appointment. More

Terrific Service!! It's aways a great experience at Walter's! I have purchased and have had service completed as well. I would recommend Walter's without a doubt. It's aways a great experience at Walter's! I have purchased and have had service completed as well. I would recommend Walter's without a doubt. More

Service Appointment As always, Brandon Monaco provided excellent service which is what I always expect and receive at Walter's Mercedes Benz. From the time I arrive for m As always, Brandon Monaco provided excellent service which is what I always expect and receive at Walter's Mercedes Benz. From the time I arrive for my service appointment, enjoying a fresh cup of coffee, catching-up with my friend, Tyler Usary-Service Manager, a leisurely tour of the new car showroom and lot, until I pick-up my well-serviced and professionally-washed car, results in a very pleasant and enjoyable time well spent. Thanks!!! More

Service I took my car in for its A5 Service and meet Alex Ramirez. He was very polite, and took his time to answer my questions, and took me over to get my co I took my car in for its A5 Service and meet Alex Ramirez. He was very polite, and took his time to answer my questions, and took me over to get my courtesy car. My experience at Walter's was a pleasure. Thank You More

Excellent Service I had to bring my Mercedes E350 in for service A and I scheduled an appointment with Brandon Monaco. I always like Brandon to help me out with service I had to bring my Mercedes E350 in for service A and I scheduled an appointment with Brandon Monaco. I always like Brandon to help me out with service because he always keeps me informed whats going on and he helps me get a loaner day so I can go to work. As soon as my car is done Brandon will always call me to let me know my car is ready. This is my first Mercedes and I will never drive another brand of car. I'm loyal to Walter's. More

Jr in Service is Mercedes I just finished another service experience at Walter's Mercedes and I feel great. JR literally makes you feel like a million bucks and is the poster c I just finished another service experience at Walter's Mercedes and I feel great. JR literally makes you feel like a million bucks and is the poster child of Mercedes quality and service. While waiting for a complimentary car wash and enjoying fresh apples, cookies and coffee, JR made sure to go out of his way to make me feel at home. Thank you to the sales manager as well for explaining the simple lease upgrade options without any pressure. More