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Walter's Mercedes-Benz of Riverside - Service Center
Riverside, CA
2,860 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,860 Reviews of Walter's Mercedes-Benz of Riverside - Service Center
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February 18, 2014
Took my car in for service...My service adviser was more than qualified... professional, kind, friendly and meet all my service needs...i never worry about calling on him no matter what he helps...that goes than qualified... professional, kind, friendly and meet all my service needs...i never worry about calling on him no matter what he helps...that goes for all things done at Walters...even getting my free weekly car wash, its a joy...Josh the host is super sweet too......... More
by jmjames
Employees Worked With
Helpful February 15, 2014
My new service advisor Mark Interlicchia was exceptional with my service needs these past two weeks super attentive , professional , perfect with communication , kind and patient. As always when I deal wi with my service needs these past two weeks super attentive , professional , perfect with communication , kind and patient. As always when I deal with Walters this was another perfect performance A++++++ More
by Jansacct
January 30, 2014
Took my car in for maintenance. Great work on my car and exceptional customer service. My service adviser, Leo, was very pleasant to work with. They found a minor issue with the car that they had to wait fo exceptional customer service. My service adviser, Leo, was very pleasant to work with. They found a minor issue with the car that they had to wait for parts to come in. Leo got me a loaner car for the day, and everything went through smoothly, and everything was done the very next day. It feels like they've tighten up all the nuts and bolts in the car that it drives much tighter. Thanks guys! More
by kiwi1994
Employees Worked With
Leo Tjoakro
January 29, 2014
Service at Walter's was wonderful! This was my first time coming here and the experience was great. I brought my car in for a routine oil change. The service adviser, Leo Tjoakro, was really friendly. A time coming here and the experience was great. I brought my car in for a routine oil change. The service adviser, Leo Tjoakro, was really friendly. At other dealers, I did not feel like my car problems mattered. I know it was just an oil change, but Leo made me feel like it was important. He truly cared about my car and gave me the best service I have ever had. I am usually treated like I don't know anything about cars, and walk away feeling stupid. But Leo, did not make me feel this way at all. I appreciate all of his hard work. I think he is a real asset to this company and I will continue to bring my car here for service. Thank you Leo for all that you did! More
by likkanda
Employees Worked With
Leo Tjoakro
January 23, 2014
Alex Ramirez really was very attentive and knowledgeable on my E350. I felt very comfortable dealing with him. I didn't feel like I was being ripped off. If u need to have your Benz serviced I would defin on my E350. I felt very comfortable dealing with him. I didn't feel like I was being ripped off. If u need to have your Benz serviced I would definitely recommend Alex. More
by bluecrew97
January 23, 2014
I was very pleased with the service I received from Alex Ramirez , people like him are what keep me coming back to this dealership! He is very professional and courteous, I know my car is in good hands! Ramirez , people like him are what keep me coming back to this dealership! He is very professional and courteous, I know my car is in good hands! More
by RachelA7487
January 23, 2014
Alex is very professional, knowledgeable, and down to earth. He explained in detail everything my vehicle needed. My service was done at a timely manner, and I will definitely be taking my vehicle back t earth. He explained in detail everything my vehicle needed. My service was done at a timely manner, and I will definitely be taking my vehicle back to him. More
by MrsM82
January 21, 2014
Alex was so helpfull in explaining to me the services my vehicle need and at what mileage to do them. I will be bring my gl450 to Alex from now on. I used to take to ontario but they were very professional vehicle need and at what mileage to do them. I will be bring my gl450 to Alex from now on. I used to take to ontario but they were very professional More
by Cab5150
December 26, 2013
Wow. Rarely does a dealership rep follows through with their word. Alex handled me from beginning to the end and without a hitch. I hate problems and Alex made sure my visit there went smoothly. If you n their word. Alex handled me from beginning to the end and without a hitch. I hate problems and Alex made sure my visit there went smoothly. If you need an awesome service rep, look for him. Awesome dude. More
by Mike D
December 21, 2013
Alex is extremely knowledgeable and friendly. My car was ready before the promised time. He went over everything that was done to my car in detail! I highly recommend him. ready before the promised time. He went over everything that was done to my car in detail! I highly recommend him. More
by Strmyhthr
