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Walter's Mercedes-Benz of Riverside - Service Center

Riverside, CA

4.9
3,002 Reviews

3,002 Reviews of Walter's Mercedes-Benz of Riverside - Service Center

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July 29, 2023

I’ve been to this dealership on several occasions now, and every time I go I have a positive experience. My service advisor Michael Ramos is always going the extra mile rather the service is big or small. More

by marcia4jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

Walter's Mercedes-Benz of Riverside responded

Marcia, Thank you for choosing Walter's Mercedes-Benz of Riverside and for your excellent review! We are delighted that Michael could consistently provide you with a top-notch experience. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

July 28, 2023

I appreciate their generosity and excellence work. They know their work. They keep to time , within two hours my car is ready to go. More

by Joy Uche
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

Walter's Mercedes-Benz of Riverside responded

Joy, Thank you for your positive review! Providing quality and efficient service is so important to us here at Walter's Mercedes-Benz of Riverside, and we are glad that our efforts could meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

Jul 31, 2023 -

Joy Uche responded

Walter Mercedes is a place to take your car to for service. They have the best price in Southern California. Well trained mechanics. Your car are delivered within two hours. JR Rodriguez is helpful man .He is good communicator. When he saw what is going on rooftop. He told he will take care of. JR Rodriguez thank you for your help.

July 28, 2023

By far this dealership has been the best. All staff are very friendly and efficient every time I go here. Keep up the great work! More

by Mariposa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enrique Velez
Jul 28, 2023 -

Walter's Mercedes-Benz of Riverside responded

Thank you for sharing the positive experience you had with us here at Walter's Mercedes-Benz of Riverside! We are glad that our team could provide you with quality and efficient service. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

July 26, 2023

Top notch Mercedes dealership in riverside. Highly professional and motivated service advisors such as Mr. Alex Ramirez always goes above and beyond to ensure utmost customer care and satisfac More

by Arun Gupta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2023 -

Walter's Mercedes-Benz of Riverside responded

Arun, Thank you for choosing Walter's Mercedes-Benz of Riverside and for your 5-star rating! Providing quality and efficient service is so important to us, and we are glad that Alex's efforts could consistently meet your satisfaction. It is our pleasure to serve you and your Mercedes-Benz needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

July 25, 2023

I’ve been going to Walters Mercedes for many years. My last visit was for service/repairs and Wayne Anderson was my service contact. Wayne was so wonderful! He’s very nice, and explained everything to More

by Lstens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Anderson
Jul 26, 2023 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Wayne this positive review and recommendation! We are honored that you have continuously confided in us here at Walter's Mercedes-Benz of Riverside for your automotive needs, and we are so glad that Wayne could provide you with a smooth and efficient experience. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

July 25, 2023

I had broken my gas door by accident I called the service dept and was able to bring my car in the same day for evaluation of required repair. Michael Ramos was my service attendant and stated t More

by Beattyb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2023 -

Walter's Mercedes-Benz of Riverside responded

Thank you for sharing the positive experience you had with us here at Walter's Mercedes-Benz of Riverside! We are so glad that Michael and the team could get your automotive needs efficiently taken care of. Your safety and satisfaction are our utmost priorities. If there is ever anything more that we may help you with, please do not hesitate to give us a call. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

July 22, 2023

Very happy with the car service. Timely,high quality, well informed and consistent.JR Rodriguez proces to be an excellent advisor. More

by Linda Mason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Walter's Mercedes-Benz of Riverside responded

Linda, Thank you for your 5-star rating! Providing quality and efficient service is so important to us here at Walter's Mercedes-Benz of Riverside, and we are glad that JR's efforts could meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

July 22, 2023

Michael was the service advisor who helped me and made sure my experience was simple. More

by dante.tatum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Armindo Tenreiro
Jul 24, 2023 -

Walter's Mercedes-Benz of Riverside responded

Dante, Thank you for your positive review! We are so glad that Michael could be of assistance to you and that he could make your experience with us as smooth as possible. Our guests' satisfaction is our utmost priority. If there is ever anything more that we may help you with, please do not hesitate to give us a call. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

July 21, 2023

Marina was a great help! She was very thorough in her explanation of services needed was crystal clear and made my decisions that much easier to make. Customer service was 11 More

by abarajas220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Salcedo
Jul 24, 2023 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Marina this positive review! Offering thorough and efficient service is so important to us here at Walter's Mercedes-Benz of Riverside, and we are glad that she provided you with nothing less. She will be honored to know how confident you are in her efforts. We look forward to continue providing you with our best care in your visits to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

July 21, 2023

MARK INTERLICCHIA helped me with my service at Walter's. As always he is the best! More

by ROBERT
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Interlicchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Walter's Mercedes-Benz of Riverside responded

Robert, Thank you for leaving Mark this positive review! We are thrilled that he could consistently provide you with top-notch service and that he could make your recent experience with us here at Walter's Mercedes-Benz of Riverside no different. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

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