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Walter's Mercedes-Benz of Riverside - Service Center
Riverside, CA
3,002 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,002 Reviews of Walter's Mercedes-Benz of Riverside - Service Center
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July 13, 2023
Excellent services, they have the best warranty. My motor was replaced at no charge. The best My motor was replaced at no charge. The best More
by P.Olvera
July 13, 2023
Dealership does great work, personnel were great. Didn’t like that they are now adding 3% to bill to use credit card. Didn’t like that they are now adding 3% to bill to use credit card. More
by Jet11joy
Employees Worked With
July 12, 2023
Marina Salcedo was my service advisor She was very professional and timely when dealing with the service and maintenance of my 2015 SL63 AMG. She addressed all of my concerns regarding my vehicle. She professional and timely when dealing with the service and maintenance of my 2015 SL63 AMG. She addressed all of my concerns regarding my vehicle. She was very personable in her dealings with me More
by Stacy
Employees Worked With
Travis , Loaner Department , Marina Salcedo
July 08, 2023
Jr Rodriguez is efficient, knowledgeable with a very pleasant disposition. Always the consummate professional. Makes the visit to the dealership a pleasant experience. pleasant disposition. Always the consummate professional. Makes the visit to the dealership a pleasant experience. More
by rikam1978
July 06, 2023
Michael Ramos was my service technician when I came for my service B. He has a lot of knowledge about my Mercedes. my service B. He has a lot of knowledge about my Mercedes. More
by marie
Employees Worked With
July 06, 2023
Jr Rodriguez absolutely amazing and very informative. Patient a lot of knowledge of the vehicle I was in and out earlier than expected. I really appreciate him. Patient a lot of knowledge of the vehicle I was in and out earlier than expected. I really appreciate him. More
by Macook2014
Employees Worked With
July 06, 2023
Elite Service Dealer. I worked specifically with JR Rodriquez and he was very thorough in providing me exceptional customer care. He walked me through my repairs, put me i I worked specifically with JR Rodriquez and he was very thorough in providing me exceptional customer care. He walked me through my repairs, put me in a loaner and contacted me with updates on the progress. Everyone in this establishment was cheerful and very friendly upon entering. In my experience, I felt the prices were fair, they’re not taking advantage of you because you own a Mercedes. Labor cost money, I get it but wouldn’t you rather have the professionals take care of it right - the first time? It’s a personal choice but one I feel should be carefully considered. Your car is a luxury transporter, I wanted take it for granted. Treat it like you treat your body. When your hip hurts why would you let an eye doctor diagnose you - just a thought. I recommend going here they will diagnose your problems and walk you through the repairs as well as give their recommendations. I travel 2 hours to get here because the service, atmosphere, good vibes & energy as well as the customer care is well worth it. More
by Candy Apple Benz
July 06, 2023
Had to wait outside around 30 min after appointment time… not enough people working, and it’s summer not enough people working, and it’s summer More
by widopizza
Employees Worked With
July 03, 2023
I went the suggestion that Alex Ramirez give me ,which I usually go with his suggestions. I must say Alex Ramirez has been good on all suggestions .Hopefully he remains at Walters Mercedes-Benz foe a long t usually go with his suggestions. I must say Alex Ramirez has been good on all suggestions .Hopefully he remains at Walters Mercedes-Benz foe a long time . More
by michael armstrong
Employees Worked With
June 30, 2023
I have been a customer of Walters of Riverside for several years now. I have always dealt with Cody Burke, because he is quick, professional, and reliable, and always provides the best service. Th several years now. I have always dealt with Cody Burke, because he is quick, professional, and reliable, and always provides the best service. Thank you, Cody Burke for your years of professional service. More
by Tammi Forsberg
Employees Worked With
Cody Burke
