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Walter's Mercedes-Benz of Riverside - Service Center

Riverside, CA

4.9
3,002 Reviews
Call Service Center (951) 441-6182

3,002 Reviews of Walter's Mercedes-Benz of Riverside - Service Center

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June 29, 2023

Mike Ramos he is amazing very helpful and knowledgeable. He is the reason I go back seeking service for my car . I’m very happy dealing with him . Thanks Mike I really appreciate your help More

by gihanwasif
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Michael Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 30, 2023 -

Walter's Mercedes-Benz of Riverside responded

Thank you for choosing Walter's Mercedes-Benz of Riverside and for your positive review! Providing top-notch service is so important to us, and we are glad that Michael's efforts could meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

Jun 30, 2023 -

gihanwasif responded

Thank you for great service

June 29, 2023

Best customer service I have ever received! ! Im treated with professionalism and honesty!! I high recommended Walter's Mercedes benz for your automotive needs!! More

by Pammy03
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Michael Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 30, 2023 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your positive review and recommendation! We are delighted that our team could provide you with the A+ service that you so much deserve. It is our pleasure to assist you in any way possible. We hope that you continue to choose us here at Walter's Mercedes-Benz of Riverside for all of your future automotive needs! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

June 29, 2023

Walter’s MBZ of Riverside is the only dealer I willll and have always taken my car for service for the past 12 years. Extremely centered on in quality customer care and car service. More

by Deon1854
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mark Interlicchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 30, 2023 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your positive review! We are honored that you have continuously confided in us here at Walter's Mercedes-Benz of Riverside for the past 12 years, and we are so glad that our team could consistently provide you with quality and efficient service. It is our pleasure to assist you in any way possible. We look forward to continue providing you and your vehicle with our best care in your visits to come. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

June 29, 2023

My Customer Service Representative Joseph Loera was extremely helpful and attentive towards myself and care needs of my vehicle. I truly appreciate him and his expertise and knowledge towards understan More

by Deon1854
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 30, 2023 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your wonderful review! We are so glad that Joseph could be of valuable assistance to you throughout your visit. He ill be delighted to know that you deeply valued his assistance. We look forward to continue providing you and your Mercedes-Benz with our best care in your visits to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

June 28, 2023

I received quality customer service. Michael went above and beyond to communicate during the entire process and I was impressed with how seamless my experience was. More

by erinmaureen
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Michael Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 29, 2023 -

Walter's Mercedes-Benz of Riverside responded

Erin, Thank you so much for your positive review! Providing quality and efficient service is so important to us, and we are glad that Michael's efforts could meet your satisfaction. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

June 28, 2023

Very good service by Michael Ramos and very clean waiting area, well return for next service. More

by izzy4unme
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Michael Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 29, 2023 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your positive review! We are happy to hear that Michael could provide you with 5-star service. It is our pleasure to assist you in any way possible. We look forward to continue providing you and your vehicle with our best care in your visits to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

June 28, 2023

Outstanding customer service from sales to service parts and shop where I purchase plates for licensed products More

by Frances Mincey
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Enrique Velez
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Jun 29, 2023 -

Walter's Mercedes-Benz of Riverside responded

Frances, Thank you for choosing Walter's Mercedes-Benz of Riverside and for your excellent review! We are glad that our Sales, Service, and Parts team could provide you with 5-star service. Our guests' satisfaction is our utmost priorities. Please do not hesitate to give us a call fi there is ever anything more that we may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

June 23, 2023

Eddy the salesman, Brandon service advisor, and Mark service manager are the best!! Very professional and great at their jobs!!! More

by Shelly
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Eddy Elsayed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Monaco
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Jun 26, 2023 -

Walter's Mercedes-Benz of Riverside responded

Shelly, Thank you so much for your excellent review! We are so glad that Eddy, Brandon, and Mark could provide you with 5-star service. They will be delighted to hear of your very kind words. Please do not hesitate to give us a call if there is ever anything more that they or the rest of the team here at Walter's Mercedes-Benz of Riverside may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

June 22, 2023

The dealership was clean and accessible. My advisor Brandon Monaco was very helpful and knowledgeable. More

by Michele
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
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Jun 22, 2023 -

Walter's Mercedes-Benz of Riverside responded

Michele, Thank you so much for your positive review! We are happy to hear that Brandon and the team could provide you with a 5-star experience. It is our pleasure to serve you and your automotive needs in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

June 22, 2023

Enrique Velez was good, Got me in and out there quick, and made the service super easy to understand. More

by jasonclaustro12
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Enrique Velez
Report | Print
Jun 23, 2023 -

Walter's Mercedes-Benz of Riverside responded

Jason, Thank you so much for your excellent review! We are so glad that Enrique could provide you with a smooth and efficient experience. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that he and the rest of the team here at Walter's Mercedes-Benz of Riverside may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

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