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Walter's Mercedes-Benz of Riverside - Service Center
Riverside, CA
3,036 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,036 Reviews of Walter's Mercedes-Benz of Riverside - Service Center
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June 17, 2025
I had to bring my old 2016 C300 in for maintenance. Phil Macias helped me out with the maintenance and secured me a vehicle while I was waiting to get it back. Phil was very expedient and responsive; h Phil Macias helped me out with the maintenance and secured me a vehicle while I was waiting to get it back. Phil was very expedient and responsive; he answered all my phone calls and responded to all my messages quickly. The next time I go for maintenance, I plan on going back to Phil. More
by Brandon
Employees Worked With
Phil Macias
June 01, 2025
Excellent service from all. Customers are greeted and treated with professionalism No heavy handed sale pitches Customers are greeted and treated with professionalism No heavy handed sale pitches More
by Linda599
Employees Worked With
Other Employees :
Housekeeping staff-I don’t know names. Prise in their work
May 24, 2025
I'm always completely satisfied with the response I get from Alex Ramirez. He patiently listens to my concerns and takes the time to explain how to enjoy the best experience possible with my Mercedes. He from Alex Ramirez. He patiently listens to my concerns and takes the time to explain how to enjoy the best experience possible with my Mercedes. He addresses every issue fully and strives to explain everything I need to know. He is the best part of Walter's Mercedes-Benz. Keep up the excellent work, Alex. More
by DC
Employees Worked With
May 21, 2025
Phillip Macias was extremely helpful and very patient with me . Had issues after initial visit and he took care of my car when I brought it back. with me . Had issues after initial visit and he took care of my car when I brought it back. More
by armentajanet
Employees Worked With
Phil Macias
May 21, 2025
Our service professional Phillip Macias was very courteous, polite, and professional. He listened to our concerns and offered suggestions and resolutions. We were seen right away upon arrival at the courteous, polite, and professional. He listened to our concerns and offered suggestions and resolutions. We were seen right away upon arrival at the dealership and immediately upon arrival when picking up the vehicle. Prompt professional service with a smile. Excellent!! More
by Prkscprc
Employees Worked With
Phil Macias
May 16, 2025
It was a pleasure working with Michael Ramos. He made sure to explain everything to me and communicated any changes that occurred. He made me feel comfortable therefore if I need any services for He made sure to explain everything to me and communicated any changes that occurred. He made me feel comfortable therefore if I need any services for my car I will book with him. More
by Nichia25
Employees Worked With
Michael Ramos
May 16, 2025
Alex and his team at Walter's in Riverside are great. Never disappointed me, always solve my issue. Never disappointed me, always solve my issue. More
by RAMIREZ
Employees Worked With
May 16, 2025
Well I was very pleased with my visit I thought the agent was very professional in going over everything with me he answered all my questions and I was very pleased with the time I spent there was very professional in going over everything with me he answered all my questions and I was very pleased with the time I spent there More
by Bigstep50
