Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Walter's Mercedes-Benz of Riverside - Service Center
Riverside, CA
3,007 Reviews
Today:Open today 7:00 AM - 6:00 PM
Closed Now
View All Hours
Hours
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
3,007 Reviews of Walter's Mercedes-Benz of Riverside - Service Center
Sort by
April 09, 2025
Our service rep, Mr. Alex Ramirez, was courteous and patient. He worked with us over multiple visits to repair our vehicle’s problem. Our vehicle now drives as good as n Alex Ramirez, was courteous and patient. He worked with us over multiple visits to repair our vehicle’s problem. Our vehicle now drives as good as new. Thank you Alex! More
by Porsche couple
Employees Worked With
April 07, 2025
Very happy with service and working with service advisor Toss Geiger who was very patient and caring with getting my account paid. Thanks again Ross. Toss Geiger who was very patient and caring with getting my account paid. Thanks again Ross. More
by Sue
Employees Worked With
April 06, 2025
It was a pleasure to work with MBZ Service Associate Ross Geiger at Mercedes-Benz of Riverside. He was very attentive and insightful during his presentation. He made sure to doublecheck for any recall issue Geiger at Mercedes-Benz of Riverside. He was very attentive and insightful during his presentation. He made sure to doublecheck for any recall issues that my vehicle may have had. He was also very thorough in making sure that I understood what would be done to my car. More
by PaisleyPlaceTech
Employees Worked With
April 04, 2025
Thanks again JR Rodriguez. I appreciate the ability to make an appointment and hat JR listened to my concerns and went over the report with me. I appreciate the ability to make an appointment and hat JR listened to my concerns and went over the report with me. More
by BonnieV
Employees Worked With
April 03, 2025
It was a pleasure stopping by to get my vehicle maintenance done at this dealership maintenance done at this dealership More
by vgonzalezsse
April 03, 2025
Ross Geiger was the dealer whom I was working with and he had wonderful personality,people’s skill, and commitment to get customer satisfaction. I left happy and satisfied, I would definitely go back just to had wonderful personality,people’s skill, and commitment to get customer satisfaction. I left happy and satisfied, I would definitely go back just to do business with him again. More
by Christian
Employees Worked With
April 02, 2025
Joseph is the only service advisor I deal with. He’s professional, friendly and he knows the Mercedes Benz product. He goes above and beyond when taking care of my CLS I would recommend Joseph t He’s professional, friendly and he knows the Mercedes Benz product. He goes above and beyond when taking care of my CLS I would recommend Joseph to anyone who wants professional and detailed service on their Mercedes-Benz More
by Steve S
Employees Worked With
March 29, 2025
Oscar was great he was very friendly and personalable, he explained the services that was going to be performed. explained the services that was going to be performed. More
by JennT
Employees Worked With
March 26, 2025
Service was fast and they did everything that I confirmed on the app they sent to me. on the app they sent to me. More
by Shelly Larez
Employees Worked With
March 26, 2025
Every time I come here, everyone has been so friendly and so helpful. They are also great at communicating when I drop my car off. My advisor is Ross Geiger, when I drop my car off he has me in and out of th so helpful. They are also great at communicating when I drop my car off. My advisor is Ross Geiger, when I drop my car off he has me in and out of the service department quickly, but he is still very personable and polite. His estimates for when my car will be ready are spot on. More
by KLay
Employees Worked With
