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Walter's Mercedes-Benz of Riverside - Service Center

Riverside, CA

4.9
3,002 Reviews
Call Service Center (951) 441-6182

3,002 Reviews of Walter's Mercedes-Benz of Riverside - Service Center

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April 06, 2023

Excellent service. Courteous and fast. Personable and communicated effectively. Overall a very good experience. Will return. More

by Molli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 07, 2023 -

Walter's Mercedes-Benz of Riverside responded

Molli, Thank you for choosing Walter's Mercedes-Benz of Riverside and for your positive review! Offering quality and efficient service is so important to us, and we are glad that our team provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with. Be sure to follow us here and on Instagram for specials and updates. Regards, Sean Davisson- General Manager

April 06, 2023

It was so satisfying that you provided great services. Each of your crews was so nice & kind. More

by Michelleno23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enrique Velez
Report | Print
Apr 07, 2023 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your 5-star rating! Providing top-notch service is so important to us here at Walter's Mercedes-Benz of Riverside, and we are glad that our efforts could meet your satisfaction. It is our pleasure to assist you in any way possible. We hope to see you again the next time you are in need of automotive service! Be sure to follow us here and on Instagram for specials and updates. Regards, Sean Davisson- General Manager

April 03, 2023

The service was excellent, Enrique was knowledgeable, friendly and able to answer all my questions. More

by ScottieB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enrique Velez
Report | Print
Apr 04, 2023 -

Walter's Mercedes-Benz of Riverside responded

Scottie, Thank you for sharing the positive experience you had with Enrique! We are so glad that he could provide you with the quality care that you deserve. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us here and on Instagram for specials and updates. Regards, Sean Davisson- General Manager

April 03, 2023

The service representative was very responsive and communicative. Enrique was extremely helpful, patient, and accommodating! More

by be11asmommy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enrique Velez
Report | Print
Apr 03, 2023 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your wonderful review! We are so glad that Enrique was both kind and informative. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us here and on Instagram for specials and updates. Regards, Sean Davisson- General Manager

March 31, 2023

Austin Schneider was great to work with very knowledge and made the necessary inquiries to resolve our concerns!! More

by jquintero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Schneider
Report | Print
Apr 03, 2023 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your positive review! We are happy to hear that Austin could provide you with 5-star service. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us here and on Instagram for specials and updates. Regards, Sean Davisson- General Manager

March 31, 2023

Cody was awesome as always , was very informative and polite. Very thankful for his service. More

by clos232188
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Burt
Report | Print
Apr 03, 2023 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your positive review! We are so glad that Cody was both kind and informative during your most recent visit. He will be honored to know that you deeply value his service. We hope that you continue to choose us here at Walter's Mercedes-Benz of Riverside for all of your future automotive needs! Be sure to follow us here and on Instagram for specials and updates. Regards, Sean Davisson- General Manager

March 31, 2023

Pleasant atmosphere. I like the complimentary gourmet coffee and snacks. Most importantly, Joe Loera is great to work with, friendly, professional, communicative, and e More

by LuvMyQX70
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 31, 2023 -

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to leave us this positive review! We are so glad that Joe and the team took great care of you and made your experience with us top-notch. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with. Be sure to follow us here and on Instagram for specials and updates. Regards, Sean Davisson- General Manager

March 30, 2023

On time and very professional specially Brandon Monaco. If you need help go to him and he’ll do everything he can to accommodate you. More

by mymp_69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Report | Print
Mar 31, 2023 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your excellent review! We are so glad that Brandon could provide you with quality and efficient service. He will be delighted to know how confident you are in his efforts. If there is ever anything more that he and the team may help you with, please do not hesitate to give us a call. Be sure to follow us here and on Instagram for specials and updates. Regards, Sean Davisson- General Manager

March 30, 2023

Austin Schneider Is My Service Advisor,And He Takes Such Good Care Of Me,If He Has A Day Off,I Will Wait Before I Bring My Car In.Hope He Stays With Walter's More

by marcdezo
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Report | Print
Mar 31, 2023 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Austin this positive review! We are so glad that he consistently takes great care of you and your Mercedes-Benz. He will be honored to hear of your kind words and to know how confident you are in his efforts. Please do not hesitate to give us a call if there is ever anything more that he and the team may help you with. Be sure to follow us here and on Instagram for specials and updates. Regards, Sean Davisson- General Manager

March 28, 2023

Cody Burt, and Alex Ramirez are excellent employees and provide great information and knowledge about service requirements for my Mercedes-Benz GLE300D SUV. I'm always impressed with their recommendations More

by Ken T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Burt
Report | Print
Mar 29, 2023 -

Walter's Mercedes-Benz of Riverside responded

Ken, Thank you so much for your excellent review! We are happy to hear that Cody and Alex consistently take great care of you and your Mercedes-Benz GLE 300D. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us here and on Instagram for specials and updates. Regards, Sean Davisson- General Manager

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