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Walter's Mercedes-Benz of Riverside - Service Center

Riverside, CA

4.9
2,999 Reviews

2,999 Reviews of Walter's Mercedes-Benz of Riverside - Service Center

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February 15, 2023

I booked online and was given a same day appointment. Joseph Loera was my service person. He was prompt, informative and professional. This was my first time at Walter's of Riverside MB and it definitely More

by Uhbags
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2023 -

Walter's Mercedes-Benz of Riverside responded

Thank you for choosing Walter's Mercedes-Benz of Riverside and for your positive review! Offering quality and efficient service is so important to us, and we are glad that Joseph provided you with nothing less. It is our pleasure to assist you in any way possible. We look forward to continue providing you and your vehicle with our best care in your visits to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

February 14, 2023

JR Rodriguez in the service dept explains things very well and kept me informed. I didn't get the name of the man who evaluated my tires. He was very knowledgeable and helped me decide which tires to g More

by BonnieV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2023 -

Walter's Mercedes-Benz of Riverside responded

Bonnie, Thank you so much for your positive review! Offering thorough and efficient service is so important to us, and we are glad that JR and the team provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

February 13, 2023

The Brandon with whom I spoke over the phone to set up the appointment was stellar. He set the tone. The young man responsible for getting me into the loaner vehicle was professional and engaging; he was More

by CH
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon (set up appointment) and the young man that put me in the loaner - I think his name was Trevor or Travis. He was great! , Brandon Monaco
Feb 13, 2023 -

Walter's Mercedes-Benz of Riverside responded

Thank you for choosing Walter's Mercedes-Benz of Riverside and for your wonderful review! We are so glad that Brandon and the team took great care of you. It is our pleasure to serve you and your automotive needs in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

February 11, 2023

Alex Gives great service. Thank you for the great service Alex. see tou soon for my nextbservice. More

by Rp
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2023 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your excellent review! Providing top-notch service is so important to us, and we are glad that Alex's efforts could meet your satisfaction. It is our pleasure to assist you in any way possible. We hope that you continue to choose us for all of your future automotive needs! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

February 10, 2023

Great job done on my vehicle, I will always recommend Walter’s to my friends More

by animamoako
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2023 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your wonderful review and recommendation! We are so glad that our team took great care of you and your vehicle. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if there is ever anything more that we may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

February 09, 2023

Michael Ramos in service is great. Always fair and accommodating. Dealership is clean and comfortable. More

by mgsalveson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2023 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Michael this positive review! We are so glad that he could consistently provide you with quality and efficient service. It is our pleasure to serve you. We hope that you continue to choose us here at Walter's Mercedes-Benz of Riverside for all of your future automotive needs! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

February 07, 2023

Michael Ramos was very professional, efficient, friendly and kind when I brought in my vehicle to get service. He kept in constant communication and answered all the questions I asked. Thank you, Michael! Y More

by Satisfied Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2023 -

Walter's Mercedes-Benz of Riverside responded

Thank you for sharing the positive experience you had with Michael! Offering thorough and efficient service is so important to us, and we are glad that he provided you with nothing less. It is our pleasure to serve you and your automotive needs in anyway possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

February 06, 2023

Austin is always courteous, professional and the waiting area is comfortable and the selection of free beverages and snacks are a plus. More

by Ajruth2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Feb 06, 2023 -

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to leave Austin this positive review! We are so glad that he and the team could consistently provide you with a top-notch experience. It is our pleasure to assist you in any way possible. We hope to see you again the next time you are in need of automotive service! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

February 06, 2023

My focus is of my excellent service I received from my service Adviser JR Rodriguez. He is very knowledgeable and great communicator of my vehicle issues of many years More

by Sigma7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2023 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving JR this 5-star rating! We are honored by your continued business, and we are so glad that he could consistently provide you with top-notch service. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

February 06, 2023

Mr Joseph Loera was very helpful and helped me with a quick servicing. Very Professional. More

by nsshahdds10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Towns
Feb 07, 2023 -

Walter's Mercedes-Benz of Riverside responded

Thank you for sharing the positive experience you had with Joseph. We are so glad that he could provide you with quality and efficient service. It is our pleasure to assist you in any way possible. We hope to see you again the next time you are in need of automotive service! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

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