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Walter's Mercedes-Benz of Riverside - Service Center

Riverside, CA

4.9
2,999 Reviews

2,999 Reviews of Walter's Mercedes-Benz of Riverside - Service Center

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December 18, 2022

I purchased my Mercedes’ with Walters and have been having it serviced there. The experience has been excellent. The service dept. is very professional and if you choose to wait the waiting area is c More

by Jeffmichelebrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your positive review and recommendation! We are honored by your continued business, and we are delighted that our team could consistently provide you with a top-notch experience. It is our pleasure to serve you and your Mercedes-Benz needs in any way possible. Please do not hesitate to let us know how we may be of further service to you in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

December 18, 2022

Outstanding customer service, very helpful, humble and knowledgeable, Joseph was on point and informed us continuously about our vehicle’s service process. More

by Irshad Toufiq
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

Walter's Mercedes-Benz of Riverside responded

Irshad, Thank you so much for your excellent review! Offering thorough and efficient service is so important to us, and we are glad that Joseph provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

December 16, 2022

Professionally staffed service department. Everything was explained thoroughly and left feeling like my car was in good hands. More

by roman.f.garcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

Walter's Mercedes-Benz of Riverside responded

Roman, Thank you so much for your positive review! We are so glad that our team could provide you with thorough and efficient service. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

December 15, 2022

Super experience here! Brandon Monaco is the best! He's always very professional and I like that! More

by marlowemar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Monaco, Cody Burt
Dec 15, 2022 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your positive review! We are so glad that Brandon could consistently provide you with top-notch service. He will be delighted to hear of your kind words. It is our pleasure to serve you, and we hope that you continue to choose us for all of your future automotive needs! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

December 14, 2022

It was a good experience i. like the time less people are on time and good More

by barnespaul78@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2022 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your 5-star rating! We are so glad that our team could provide you with a smooth and efficient experience. Our guests' satisfaction is our utmost priority. If there is ever anything more that we may help you with, please do not hesitate to give us a call! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

December 14, 2022

JR was helpful as well as the guy who checked me out. Everyone was so pleasant, the young lady who assisted me at the car loaner desk as well as the tall lady up front by the door. More

by jdurlingc300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2022 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your positive review! We are happy to hear that JR and the team took great care of you throughout your visit. It is our pleasure to assist you in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

December 14, 2022

Our service rep Mr. Brandon Monaco has been always very courteous and helpful, and so are most people I have ever dealt with at this dealership. I would not think of go More

by kimiko.stavros
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Dec 14, 2022 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your wonderful review! We are delighted that Brandon consistently provide you with the quality service that you so much deserve. It is an honor to have your confidence and loyalty. We look forward to continue serving you and your Mercedes-Benz needs in your visits to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

December 14, 2022

Mark Interliccha in the Service Department is exemplary. He is the primary reason I am a loyal and dedicated client to Walter’s MB More

by jqhammond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Interlicchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2022 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Mark this excellent review! It is an honor to have your confidence and loyalty, and we are so glad that he could provide you with the quality service that you deserve. He will be delighted to hear of your kind words. We look forward to continue serving you and your Mercedes-Benz needs in your visits to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

December 13, 2022

Always a pleasure to work with the Team at Walter's. This time my 17 year old G Class was in dire need of a new Key. They were able to update me to a brand new styled key so I can still utilize remote K More

by djaaronc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Interlicchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2022 -

Walter's Mercedes-Benz of Riverside responded

Thank you for choosing Walter's Mercedes-Benz of Riverside and for your positive review! We are happy to hear that our team could get you a new key during your most recent visit. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and on Instagram for specials and updates. Regards, Sean Davisson- General Manager

December 13, 2022

I am very happy with the service I received at Walter’s Mercedes. Austin was very kind, listened to my concerns and addressed them. I had previously taken my car to another dealership for service, but afte More

by AdrianaM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Dec 14, 2022 -

Walter's Mercedes-Benz of Riverside responded

Adriana, Thank you for sharing the positive experience you had with Austin! We are so glad that he could put you at ease and get your automotive needs taken care of. Your safety and satisfaction are our utmost priorities. We hope to see you again the next time your Mercedes-Benz is ready for service! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

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