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Walter's Mercedes-Benz of Riverside - Service Center

Riverside, CA

4.9
2,999 Reviews
Call Service Center (951) 441-6182

2,999 Reviews of Walter's Mercedes-Benz of Riverside - Service Center

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November 27, 2022

Great customer service everyone is so nice and helpful I will fit ever come to get my car service here ! More

by mariawachter2020@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 28, 2022 -

Walter's Mercedes-Benz of Riverside responded

Maria, Thank you so much for your positive review! We are happy to hear that our team could provide you with top-notch service throughout your visit. It is an honor to know how confident you are in our efforts. We look forward to continue providing you with our best care in your visits to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

November 26, 2022

Austin Schneider was excellent! He is an asset to your company and was very professional More

by flipsbolts55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
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Nov 28, 2022 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Austin this wonderful review! He definitely is an asset to our team, and he will be honored to hear of your very kind words. We hope that you continue to choose Walter's Mercedes-Benz of Riverside for all of your future automotive needs! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

November 24, 2022

Walter’s Mercedes- Benz of Riverside always meet my expectations. The staff member are very professional and courteous. Thank you Brandon and Cody for the excellent customer service. More

by ZLawrence
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco, Cody Burt
Report | Print
Nov 28, 2022 -

Walter's Mercedes-Benz of Riverside responded

Thank you for choosing Walter's Mercedes-Benz of Riverside and for your positive review! We are so glad that Brandon and Cody could consistently provide you with top-notch service. Your satisfaction means so much to us. Please do not hesitate to let us know how we may be of further service to you in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

November 23, 2022

The service advisor, Brandon Monaco, made sure that everything that was promised was delivered in a timely manner. The job was done quicker than anticipated. More

by rgonzalez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Report | Print
Nov 28, 2022 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your positive review! We are so glad that Brandon could provide you with a smooth and efficient experience. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

November 23, 2022

Great service! Very honest so far. Very compatitive prices. Strongly recommend it. They are providing a video of the diagnostics and the service on demand. More

by nike_mirtchev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 28, 2022 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your positive review and recommendation! Offering thorough and efficient service is so important to us, and we are glad that our team provided you with nothing less. Thank you for choosing Walter's Mercedes-Benz of Riverside! We hope to see you again the next time you are in need of automotive service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

November 21, 2022

Always very professional, knowledgeable and interested in taking care of the customer with whatever needs they have. More

by SoCalDad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 22, 2022 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your positive review! Our customers' satisfaction is our utmost priority, and we are glad that our team could consistently provide you with the quality care that you deserve. We hope that you continue to choose us for all of your future automotive needs! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

November 21, 2022

I scheduled services online for 2:45, when I arrived I was informed that my car would not be looked at today and needed to be left overnight because they were so backup. The dealership did not have a loan More

by simon.lopez3417
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex Ramirez
1.0
This rating includes all reviews, with more weight given to recent reviews.
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November 20, 2022

Joseph loera was very helpful, great customer service because of Joseph true care for his customers I will be returning . Thank you Raymond Medrano More

by Raymond Medrano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 21, 2022 -

Walter's Mercedes-Benz of Riverside responded

Raymond, Thank you for leaving Joseph this positive review! We are so glad that he could provide you with the 5-star service that you so much deserve. Our guests' satisfaction is our utmost priority, and it is an honor to have earned your confidence and loyalty. We look forward to continue providing you with our best care in your visits to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

November 19, 2022

Service was excellent. Was updated on status and when car was done. Very friendly atmosphere. More

by Claudia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Report | Print
Nov 21, 2022 -

Walter's Mercedes-Benz of Riverside responded

Claudia, Thank you so much for your positive review! Offering thorough and efficient service is so important to us, and we are glad that our team provided you with nothing less. It is our pleasure to serve you and your Mercedes-Benz needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

November 18, 2022

I was very happy with my service adviser Austin Schneider. He is very professional. I want him to be my service adviser again next time. More

by Negin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Report | Print
Nov 18, 2022 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Austin this wonderful review! We are so glad that he could provide you with the quality service that you so much deserve. Your satisfaction means so much to us. We thank you for choosing Walter's Mercedes-Benz of Riverside, and we hope that you do not hesitate to let us know how Austin and the team may be of further service to you in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

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