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Walter's Mercedes-Benz of Riverside - Service Center
Riverside, CA
2,999 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,999 Reviews of Walter's Mercedes-Benz of Riverside - Service Center
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September 14, 2022
I have been servicing my cars with Walter’s for over 20 years. I can’t say enough about my current service representative, Alex Ramirez. He is awesome, always providing me with excellent care. years. I can’t say enough about my current service representative, Alex Ramirez. He is awesome, always providing me with excellent care. More
by e.johnson909
Employees Worked With
September 14, 2022
Jr. Rodríguez helped me out for my service on my car. He was very helpful and I asked for an extra valve cap for my tire and he was quick to give me a ne Rodríguez helped me out for my service on my car. He was very helpful and I asked for an extra valve cap for my tire and he was quick to give me a new one. I appreciate the great service ! Thank you Jr More
by Evan Perez
Employees Worked With
September 13, 2022
Very clean, professional staff. Very attentive . Lounge is comfortable.Staff estimates times of service very well Very attentive . Lounge is comfortable.Staff estimates times of service very well More
by combers-squawk0s
Employees Worked With
September 13, 2022
Sept 8, 2022, Brandon Monaco checked me in for year service, tires, and brake check. Front discs and pads needed to be replaced but did not have the discs in stock. Brandon solved the problem with a service, tires, and brake check. Front discs and pads needed to be replaced but did not have the discs in stock. Brandon solved the problem with a rental car and a Saturday morning pickup of my car. Happy Customer, BL More
by BL
Employees Worked With
Brandon Monaco
September 12, 2022
Great and Excellent Service! Jr. Rodriguez was very helpful, courteous and professional! Very pleased for being my first time here! Jr. Rodriguez was very helpful, courteous and professional! Very pleased for being my first time here! More
by omar
Employees Worked With
September 12, 2022
This is the most organized, most responsive, customer caring Mercedes dealership I have seen. JR was excellent! I brought in my c300 for service B and transmission service on Saturday at 1pm and I was ou caring Mercedes dealership I have seen. JR was excellent! I brought in my c300 for service B and transmission service on Saturday at 1pm and I was out in 2 hours…Prices were very reasonable….I will bring my Benz here for service again! Seems like they really got excellent customer care in their DNA from top to bottom including service techs, back end staff etc! More
by Kanu Patel
Employees Worked With
September 12, 2022
Alex Ramires was very helpful. He answered all my questions and he was very forward and transparent with the services my car needed and costs. He answered all my questions and he was very forward and transparent with the services my car needed and costs. More
by Monaracely73
Employees Worked With
September 10, 2022
Thank you Michael Ramos for all your help and time. He was very professional and kept me updated. He was very professional and kept me updated. More
by Alexhilton3500
Employees Worked With
September 08, 2022
Excellent service within a timely manner. JR Rodriquez is knowledgeable and very professional, service timely. JR Rodriquez is knowledgeable and very professional, service timely. More
by Cheryl 24
Employees Worked With
