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Walter's Mercedes-Benz of Riverside - Service Center
Riverside, CA
2,999 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,999 Reviews of Walter's Mercedes-Benz of Riverside - Service Center
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September 03, 2022
Walters is the best Mercedes Dealership in SCAL! And my favorite service guy is Austin Schneider! I had a long list of recall items which normally would’ve required 5-7 days but he had my car ready And my favorite service guy is Austin Schneider! I had a long list of recall items which normally would’ve required 5-7 days but he had my car ready the following day!!!! Thank you Austin and Thank you, Walter’s Mercedes!!! Alyce More
by Mathgal1
Employees Worked With
Austin Schneider
August 31, 2022
The service department was so well organized! While waiting for our car, the goodies and beverages were there for everyone to help themselves. Great dealership! While waiting for our car, the goodies and beverages were there for everyone to help themselves. Great dealership! More
by felixmmendoza
Employees Worked With
August 31, 2022
Friendly and very prompt service. J. Rodriguez was excellent and professional. Thank you so much. J. Rodriguez was excellent and professional. Thank you so much. More
by emerolecs
Employees Worked With
August 30, 2022
Alex is a Great service advisor as are all of their staff. No hard sells, clean facility, excellent customer service. staff. No hard sells, clean facility, excellent customer service. More
by Allan borgen
August 29, 2022
Too many dealers on my way, but Walter MB Riverside always my favorite & JR is the best 👍 thank you guys for the great work! I will be back🍺🍺 always my favorite & JR is the best 👍 thank you guys for the great work! I will be back🍺🍺 More
by Richard Yan
Employees Worked With
August 29, 2022
Last year I was thinking 3 or 4 stars during the pandemic peak but now you are all exceeding my expectations again. This is important because I am looking to replace my current lease and I am shopping around peak but now you are all exceeding my expectations again. This is important because I am looking to replace my current lease and I am shopping around. This was the best visit of the last 2 and a half years. I was too busy to come in for safety recalls and Pamela just took care of my appointment concerns. I didn't have to do a thing. When I arrived I was promptly greeted buy a charming pregnant team member (sorry I didn't get the name) but she put me at ease and guided me to meet my advisor, Michael Ramos. He is the rock star professional you want in every company. He truly listens and addresses your concerns. I told him he was so much like J.R. Rodriguez in professionalism. I want to mention Austin Schneider as well on a previous visit for going above and beyond with helping with what might be considered trivial to some but really bothered me, rear seat head rests. They all make you feel like you are important and never make you feel rushed. It is so rare to have so many 5 star talents in one company. Mr. Shin More
by xoemtech
Employees Worked With
Other Employees :
Pamela Duarte on appointment and reservation, and a nice pregnant woman greeted me at arrival, Austin Schneider
