Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Walter's Mercedes-Benz of Riverside - Service Center

Riverside, CA

4.9
3,021 Reviews
Call Service Center (951) 441-6182

3,021 Reviews of Walter's Mercedes-Benz of Riverside - Service Center

Sort by
December 22, 2021

Austin Schneider is always professional and helpful. Excellent customer service! He makes you feel comfortable and at ease. More

by Monalisaal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Report | Print
Dec 23, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you for sharing the positive experience you had with Austin! Providing top-notch service is so important to us, and we are so glad that his efforts could meet your satisfaction! He will be honored to hear of your kind words. If there is ever anything more that he and the team may help you with, please do not hesitate to give us a call! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

December 21, 2021

Great service from Austin got my car ready with no hassle, I can always count on my advisor Thank you More

by Love Mercedes Benz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Report | Print
Dec 23, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your positive review! We are so glad that Austin provided you and your vehicle with great care! He will be honored to know how confident you are in his efforts. We hope to see you again the next time you are in need of automotive service! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

December 17, 2021

The dealership staff is courteous and friendly. They have outside seating benches, convenient during Covid. Michael did an accurate and detailed work and explained and clarified the repair work More

by je
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Ramos
Report | Print
Dec 17, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your positive review! We are so glad that Michael and the team could provide you with a top-notch experience and get your automotive needs efficiently taken care of. Your safety and satisfaction are our utmost priorities. We hope to see you again the next time your vehicle is ready for service! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

December 17, 2021

This dealership has always been top notch in customer service. Joe Loera always stays in touch with updates on my car. I drive past 2 other Mercedes dealers to take my car to Walter’s. More

by scottd1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 20, 2021 -

Walter's Mercedes-Benz of Riverside responded

Scott, Thank you so much for your wonderful review! We are honored that you continue to confide in us with your automotive needs, and we are thrilled that Joe consistently provides you with the quality care that you so much deserve! It is our pleasure to assist you in any way possible. We hope to continue serving you for many years to come! Safe travels! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

December 16, 2021

Walter's Mercedes-Benz of Riverside Promptly scheduled my service appointment with Service Advisor Alex Ramirez and drop off process was smooth and convenient. All throughout the service Alex provided qualit More

by dominiquejohnsonwr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 17, 2021 -

Walter's Mercedes-Benz of Riverside responded

Dominique, Thank you for sharing the positive experience you had with Alex! We are so glad that he provided you with the A+ service that you so much deserve! It is our pleasure to serve you and your automotive needs in any way possible. We wish you the safest of travels, and we look forward to providing you and your vehicle with our best care in the years to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

December 16, 2021

I’m always pleased with the service department. They always are proficient in getting my car serviced in a timely manner More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Report | Print
Dec 17, 2021 -

Walter's Mercedes-Benz of Riverside responded

Chris, Thank you for your 5-star rating! Providing quality and efficient service is so important to us, and we are so glad that our teams efforts could consistently meet your satisfaction! It is our pleasure to serve you. We hope that you continue to choose us for all of your future automotive needs! Safe travels! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

December 15, 2021

Very responsive and efficient service. Friendly atmosphere. Clean and comfortable environment. Very pleasant experience over all More

by leo.cancio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The lady greeter was very pleasant , Brandon Monaco, Cody Burt
Report | Print
Dec 16, 2021 -

Walter's Mercedes-Benz of Riverside responded

Leo, Thank you so much for your 5-star rating! We are so glad that our team could provide you with top-notch service and make your experience with us an all-around success! It is our pleasure to serve you. If there is ever anything more that we may help you with, please do not hesitate to give us a call! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

December 15, 2021

J.r. Rodriguez,You are the best. Always take good care J.r. Rodriguez, You are the best. Always take good care of my car. Nerver let me down. Highly recommend More

by alam2k6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 15, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to leave JR this excellent review! We are so glad that he consistently provides you and your vehicle with the quality care that you so much deserve! He will be honored to have earned your kind recommendation. We wish you the safest of travels and we hope to see you again the next time you are in need of automotive service! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

December 15, 2021

The staff is very friendly and professional. Alex Ramirez, in particular, is an excellent example of their superior customer service. More

by dpdq
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 15, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your wonderful review! Alex will be honored to hear of your very kind words and to know how confident you are in his efforts. If there is ever anything more that we may help you with, please do not hesitate to give us a call! Safe travels! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

December 14, 2021

Service advisor Austin Schneider was professional. He made the check in process quick and simple. He addressed our concerns and our car was in and out in a timely manner. More

by amerihernan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Report | Print
Dec 15, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your positive review! Providing quality and efficient service is so important to us, and we are glad that Austin's efforts met your satisfaction. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

1
...
77
78
79
...
303