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Walter's Mercedes-Benz of Riverside - Service Center

Riverside, CA

4.9
2,998 Reviews
Call Service Center (951) 441-6182

2,998 Reviews of Walter's Mercedes-Benz of Riverside - Service Center

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November 10, 2021

Service team was excellent, fast and efficient. While dealing with a busy work load and many customers, staff handled each car promptly and professionally, was delightful to watch them work. More

by KyleMercuri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 10, 2021 -

Walter's Mercedes-Benz of Riverside responded

Kyle, Thank you so much for your 5-star review! Offering quality and efficient service is so important to us, and we are pleased that our team provided you with nothing less! It is our pleasure to assist you in any way possible. We hope to see you again the next time your vehicle is ready for service. Safe travels! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

November 10, 2021

Brandon Monaco is an excellent service representative, very attentive and trustworthy. Keeps me updated on work progress. More

by walwjd
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
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Nov 10, 2021 -

Walter's Mercedes-Benz of Riverside responded

We are so glad that Brandon could be of assistance to you, and we greatly appreciate you taking the time to leave him this 5-star review! He will be honored to hear of your kind words and to know that you deeply valued his service. We hope to see you again the next time you are in need of automotive service. Take care! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

November 10, 2021

Excellent service by Cody Burt. He works with the customers and the dealership is great More

by Dkghosh778
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Burt
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Nov 11, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Cody this positive review! Providing top-notch service is so important to us, and we are glad that his efforts met your satisfaction! It is our pleasure to serve you. We hope that you continue to choose us for all of your future automotive needs! Safe travels! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

November 09, 2021

Joseph Loera is always amazing and treats me and my vehicles concern on point. He's amazing I love his service. More

by betancourt.eunice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 09, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to leave Joseph this wonderful review! We are delighted that Joseph consistently provides you and your vehicle with great care throughout your visits. Your safety and satisfaction are our utmost priorities. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

November 09, 2021

JR is always available when I call him for my service, even when its the last minute. To many more years of business. Thank you More

by GLC300
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfonso Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 10, 2021 -

Walter's Mercedes-Benz of Riverside responded

We are so glad that JR consistently provides you with the quality service that you so much deserve! It is our pleasure to serve you. We thank you for your wonderful review, and we look forward to continue to serve you and your automotive needs for many years to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

November 09, 2021

Michael Ramos has great customer service. He kept me up dating has my car was being serviced. More

by Nnishaa32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 09, 2021 -

Walter's Mercedes-Benz of Riverside responded

We are so glad that Michael could be of assistance to you, and we greatly appreciate you taking the time to leave him this 5-star review! It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if we may ever be of further service to you in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

November 09, 2021

Always a pleasure dealing with the Service Department when I bring my car in for service. With a 17 year old "classic" in my opinion, vehicle you can imagine I visit quite frequently to keep things in to More

by djaaronc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Interlicchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 10, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your wonderful review! Providing quality and efficient service is so important to us, and we are glad that our efforts could consistently meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. We wish you safe travels, and we look forward to continue to provide you with our best care in your visits to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

November 04, 2021

The dealership is very clean and the staff at Walters is very friendly and very professional. More

by Pamela Peterson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 04, 2021 -

Walter's Mercedes-Benz of Riverside responded

Pamela, Thank you so much for your positive review! Providing a top-notch experience is always our goal, and we are pleased that our efforts could meet your satisfaction. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to let us know if there is ever anything more that we may help you with in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

November 03, 2021

Friendly, professional staff and efficient service. Comfortable waiting area and reasonable waiting time. Been their customer for a long time. More

by Sabrina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 03, 2021 -

Walter's Mercedes-Benz of Riverside responded

Sabrina, Thank you for sharing your positive experience! Providing quality and efficient service is so important to us, and we are delighted that our efforts met your satisfaction. We hope that you continue to choose us for all of your future automotive needs! We wish you safe travels- on behalf of the entire team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

November 03, 2021

Location, polite, convenient, response, competent, clean facility, excellent service by Austin Schneider. Would recommend to friends. More

by sjpish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Report | Print
Nov 03, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your wonderful review and recommendation! Providing a top-notch experience is so important to us, and we are pleased that Austin's and the team's efforts could meet your satisfaction! It is our pleasure to serve you and your automotive needs in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

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