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Walter's Mercedes-Benz of Riverside - Service Center

Riverside, CA

4.9
3,020 Reviews
Call Service Center (951) 441-6182

3,020 Reviews of Walter's Mercedes-Benz of Riverside - Service Center

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November 18, 2021

The problem with my vehicle was identified by Mr. Austin Schneider even before I finished explaining, which made the Service expeditious and to my utmost satisfaction. Thank you Austin for not only knowi More

by Jesusgirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
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Nov 19, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your positive review! Your safety and satisfaction are our utmost priorities, and we are so glad that Austin could get your automotive needs efficiently taken care of. He will be honored to know that you deeply valued his service. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

November 18, 2021

The maintenance service advisor Mr. Joseph Loera provided to me is very satisfactory and professional and I am very happy about that. More

by FACTS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 19, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your positive review! Providing top-notch service is always our goal, and we are glad that Joseph's efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

November 17, 2021

I received great service and advice from my Service Advisor, David Greene. I have recommended Walter's Mercedes to many friends and neighbors. More

by Great Service
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Interlicchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Greene
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Nov 18, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your wonderful review and recommendation! Providing quality and efficient service is so important to us, and we are glad that David's efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

November 17, 2021

Love this dealership as they really took care of me from the time I came and leave. Impressed by Alex Ramirez, very professional and know what his doing! I fully trust him to take care of my E-Class, ML and More

by bartian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 17, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your excellent review and recommendation! We are thrilled that Alex provided you with the quality service that you so much deserve. He will be honored to know how confident you are in his efforts. We hope to see you again the next time your vehicle is ready for service. Safe travels! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

November 17, 2021

My service at Walters was great. Austin took care of everything I needed. Will definitely go back. More

by Flaker33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Report | Print
Nov 17, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to leave us this wonderful review! We are so glad that Austin could get your automotive needs efficiently taken care of. It is our pleasure to serve you. We wish you safe travels, and we look forward to continue to provide you and your vehicle with our best care in your visits to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

November 16, 2021

Came in for a recall and David with the help of his team had me back on the road within the hour. Great work!!!! More

by Freddywings
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Report | Print
Nov 17, 2021 -

Walter's Mercedes-Benz of Riverside responded

Freddy, Thank you so much for your 5-star rating! We are so glad that David and the team could get your automotive needs swiftly resolved. Your safety and satisfaction are our utmost priorities. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

November 16, 2021

David has been my service advisor for 3 plus years now. He’s always there to help. Thank you. More

by Nelneff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Report | Print
Nov 17, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your 5-star review! We are honored that you continue to confide in us with your automotive needs, and we are delighted that David consistently provides you with the quality service that you so much deserve. We wish you safe travels. Please do not hesitate to give us a call if there is ever anything more that we may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

November 16, 2021

Mr J R Rodriguez was very helpful and explained what was need for the car. More

by None
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 17, 2021 -

Walter's Mercedes-Benz of Riverside responded

We are so glad that JR provided you and your vehicle with great care throughout your visit. It is our pleasure to assist you in any way possible. We thank you for your positive review, and we hope that you do not hesitate to let us know if there is ever anything more that we may help you with in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

November 14, 2021

Austin Schneider was exceptionally helpful. He went over & beyond in helping us with our problem More

by Heinz2k
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Report | Print
Nov 15, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to leave Austin this positive review! Providing top-notch service is so important to us, and we are pleased that his efforts met your satisfaction. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

November 14, 2021

Mark interlicchia,was very helpfull,professional in helping me.i thank you for your help More

by Frankredlincoln
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Interlicchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 15, 2021 -

Walter's Mercedes-Benz of Riverside responded

Frank, Thank you for taking the time to leave Frank this wonderful review. He will be honored to know that you deeply valued his assistance. We thank you for confiding in us with your automotive needs, and we hope to see you again the next time your vehicle is ready for service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

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