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Walter's Mercedes-Benz of Riverside - Service Center
Riverside, CA
2,998 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,998 Reviews of Walter's Mercedes-Benz of Riverside - Service Center
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August 12, 2021
Representative very courteous, took care of my car problems. Dealership is very clean and inviting problems. Dealership is very clean and inviting More
by Jet11joy
Employees Worked With
August 06, 2021
I was very pleased with the assistance that I received from Alex Ramirez. It was my first time visiting Walter’s, he took his time to explain what work was needed on my car. He was very patient with my qu from Alex Ramirez. It was my first time visiting Walter’s, he took his time to explain what work was needed on my car. He was very patient with my questions as well, which I appreciate so much! More
by Jenn
Employees Worked With
August 06, 2021
I was very happy with the service I received from Walters Mercedes. JR Rodriguez was a very professional service advisor. I have 2 Mercedes, they will always have my business. Mercedes. JR Rodriguez was a very professional service advisor. I have 2 Mercedes, they will always have my business. More
by Kiko2021
Employees Worked With
August 06, 2021
Always helpful and courteous. They keep me updated as to the status of my car. the status of my car. More
by MLS
Employees Worked With
August 06, 2021
Walters has always taken very good care of me and my vehicle since I purchased it.My service advisor has been extremely helpful in so many ways. He has gone out his way so many times to insure I leave c vehicle since I purchased it.My service advisor has been extremely helpful in so many ways. He has gone out his way so many times to insure I leave completely satisfied If technicalian are not available he will do it himself. THANKS AGAIN BRANDON MONACO be proud that you make your organization stand out and shine above all others . More
by Jimmy John
Employees Worked With
Brandon Monaco
August 02, 2021
Dropping off the car was easy and quick. Got my loaner car within few minutes. Brandon was very professional. Car had some hard water stains & he went out of his way to get that cleaned. car within few minutes. Brandon was very professional. Car had some hard water stains & he went out of his way to get that cleaned. More
by ritah
Employees Worked With
Brandon Monaco
August 01, 2021
I want to extend my appreciation towards my service advisor Mr. Alex Ramirez, a professional assets for the dealership. Mr. Ramirez was extremely courteous, knowledgeable and easy to explain the proces advisor Mr. Alex Ramirez, a professional assets for the dealership. Mr. Ramirez was extremely courteous, knowledgeable and easy to explain the process thru out my experience on the issues that I brought my vehicle for repairs and maintenance service. Mr. Ramirez was responding to my request via text, in no time, on the spot, an excellent system implemented by the dealership, which made it so easy to communicate. All the repairs or maintenance needed, assessed by the multiple points inspection which was free of charge, were send thru a link where I could see everything that my vehicle needed or was recommended in a form of video, or writing inclusion it’s costs. I loved the whole experience at Walters Mercedes from Riverside. Thank you Alex. 👍👏 More
by Gabriela Bencito
Employees Worked With
