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Walter's Mercedes-Benz of Riverside - Service Center

Riverside, CA

4.9
2,860 Reviews

2,860 Reviews of Walter's Mercedes-Benz of Riverside - Service Center

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March 29, 2021

Thank you David and Mark for always helping me when needed. Vehicle broke down and they helped me get it towed it. It was fixed and ready pretty quick. Just needed a new battery. More

by Rbaseball84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Interlicchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Greene
Mar 30, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your 5-star review! It is our pleasure to serve you, and we are overjoyed that our efforts continuously meet your satisfaction. Offering quality and efficient service is so important to us, and we will certainly provide you with nothing less in the future! Wishing you the safest of travels until we meet again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

March 29, 2021

Brandon Monaco is the service advisor you want to ask for . His priority is you , communication is his top skill through out your visit and his follow up with you to see how you are doing after the job is co More

by msanchez1315
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Apr 02, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Brandon this excellent review! He will be honored to hear of your very kind words and to know how greatly you valued his assistance! It is our pleasure to serve you. Please do not hesitate to give us a call if you ever have any further questions or concerns! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

March 27, 2021

Alex Ramirez is the best. I have been coming to service dept since 1999, dealt with all professional people here. If ever had any concerns they were always addressed right away. Highly recommend. More

by Sandhu
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Interlicchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Alex this wonderful review. We appreciate your business and are pleased that we could consistently provide you with the quality service that you so much deserve. It is our pleasure to assist you in any way possible, and we hope to continue serving you and your automotive needs for many years to come! Please drive safely, and be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

March 27, 2021

As a long time repeat customer of Walter’s Mercedes-Benz of Riverside, the customer service provided continues to exceed my expectations. Thank you Alex Ramirez for the professionalism, promptness, and foll More

by ZLawrence
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your excellent review! Offering top-quality service is so important to us, and we are overjoyed that our efforts met your satisfaction. It is our pleasure to assist you. Please do not hesitate to let us know how our team may serve you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

March 26, 2021

Very competent, professional, efficient, courteous, clean. Very thorough, everyone was well groomed and everyone knew what they were doing. I will recommend this dealership to anyone More

by yvonne58nm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Georgie
Mar 29, 2021 -

Walter's Mercedes-Benz of Riverside responded

Yvonne, Thank you so much for your excellent review and recommendation! Offering top-quality service is so important to us, and we are overjoyed that our efforts met your satisfaction. We wish you safe travels. Please do not hesitate to let us know how our team may serve you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

March 26, 2021

Fast and easily accessible service. Alex was friendly and professional. Facility was clean and appeared to follow covid guidelines. I will continue to have my car serviced here. More

by Winterbyrd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your positive review! We are pleased that Alex and the team could get you and your automotive needs efficiently taken care of! Your safety and satisfaction are of the utmost importance to us. Please drive safely, and do not hesitate to let us know how our team may serve you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

March 26, 2021

David was professional, friendly, provided great customer service, and reminded me about my coupon. I will definitely request him as my service advisor when I go back. More

by evedavila
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Greene
Mar 29, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving David this 5-star review! We are pleased that he could be of remarkable assistance to you throughout your visit. He will be delighted to know how greatly you valued his efforts, and we wish you the safest of travels until we meet again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

March 26, 2021

Amazing work, great service, fast & friendly employees all around. Service and sales always help me when I need it. Third car bought here and always service here as well. More

by Ba875144
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Greene
Mar 29, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving David this 5-star review! We are so appreciative of your continued business, and we are thrilled that he could provide you with a top-notch experience once again. We wish you the safest of travels and look forward to continuing to provide you and your vehicle with our best care in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

March 26, 2021

Efficient,staff friendly and service done thoroughly . Service appointment given with no delay. Transportation back to work very appreciated-the driver was nice and timely. More

by Bnriverside
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your wonderful review. Offering quality and efficient service is so important to us, and we are overjoyed that our efforts met your satisfaction. It is our pleasure to assist you. Please do not hesitate to let us know how our team may serve you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

March 24, 2021

Fast, friendly and always on top of their game. Great job Walters Mercedes and David for the great service work. See you at my next service. More

by Brojois87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Greene
Mar 24, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your kind review. We are delighted to hear that your vehicle service needs were resolved quickly and efficiently! If we can help you with anything else, please don't hesitate to call! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

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