Wayne Akers Ford

The dealership is Clean,convenient and some really nice people working there. I hope nothing goes wrong with my car but if it happens I know you got the right people to take care of it. people working there. I hope nothing goes wrong with my car but if it happens I know you got the right people to take care of it. More

I did not received the service I paid for, nor did a inspection occurred by looking at fluid levels. inspection occurred by looking at fluid levels. More

I will start by saying the Wayne Akers Ford Customer Service is absolutely fantastic and the dealership is very friendly, but most importantly, my Master Service Technician, Julian Piedra workmanship on Service is absolutely fantastic and the dealership is very friendly, but most importantly, my Master Service Technician, Julian Piedra workmanship on my 07 Shelby is hand’s nothing less then perfection. What an Amazing experience and I highly recommend you bring your Vehicle to Wayne Akers Ford in LakeWorth, FL. Best of Luck & God Bless Allen G. Palm Beach, FL More

Paid for a vehicle diagnostic for 3rd row seat not folding. Drop the car off at 8am I was given a call at 3pm saying they just started the work and has not dispose the problem. I picked up the vehicle folding. Drop the car off at 8am I was given a call at 3pm saying they just started the work and has not dispose the problem. I picked up the vehicle an hour later. I also brought in my vehicle in for a recall notice which was not completed either at the time of the phone call but was told it was completed when vehicle was picked up. Also, I thought I received a multi point inspection, my radiator fluid is below “Low” More

Fine When I dropped off my truck, I anticipated receiving a call either that day or the next regarding any necessary repairs and approvals. I also expected a rental vehicle to be arranged in advance for that a call either that day or the next regarding any necessary repairs and approvals. I also expected a rental vehicle to be arranged in advance for that call. Unfortunately, I went three days without a vehicle or any communication, relying on Uber for transportation. I understand that these situations often come down to cost—I'm a business owner myself, so I get it. This was my first Ford, and while the purchase experience at Al Packer was excellent thanks to a great salesperson, the service experience afterward was disappointing. That led me to transfer to Wayne Akers, but unfortunately, the service experience here has been similarly frustrating. That said, I do see that your team is making an effort, and I appreciate that. Surveys are valuable tools, but only if the feedback is acted upon. Additionally, your phone system could use improvement—calls should be answered promptly, and callbacks should be standard practice. More

Khristian went above and beyond to ensure we were taken care of - thank you so much! care of - thank you so much! More

I was very unhappy with things that were going on with the purchase of my vehicle and would probly not purchase another one from your dealership the purchase of my vehicle and would probly not purchase another one from your dealership More

Very professional and knowledgeable people. Helped me understand what was going on with my car and kept me informed. Helped me understand what was going on with my car and kept me informed. More

I have yet to be impressed with your service department. I felt like I was an interruption to their day by dropping off my vehicle for an oil change and tire rotation. I felt like I was an interruption to their day by dropping off my vehicle for an oil change and tire rotation. More