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Wayne Akers Ford
Lake Worth, FL
4,479 Reviews
Welcome to Wayne Akers Ford, Where customer service is our passion! Here at Wayne Akers every employee is dedicated to providing world class customer service. That is why we continue to improve every day and maintain a "whatever it takes" attitude. We feel that buying or leasing a vehicle should be easy and hassle free. Simply put we are dedicated to your complete satisfaction.
You, our customers and friends are ultimately at the heart of all that we do. We strive day in and day out to constantly exceed your expectations. Our state of the art facility is designed for your comfort, from our beautiful customer lounge to Free WiFi and coffee.
Please take some time, browse around our website, and get to know us. If at anytime you have any questions or comments, please do not hesitate to contact any of our employee partners empowered to do "whatever it takes" to make your experience exceptional. We look forward to seeing you soon so that we may personally welcome you to the Wayne Akers Family!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 AM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 10:30 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday 7:00 AM - 1:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday 7:00 AM - 1:00 PM
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Showing 4,479 reviews
Verified Customer
May 07, 2025
The staff is very polite, Steve the advisor updated me n the progress of repairs the progress of repairs More
by rizbajwa22
May 06, 2025
Great! Great customer service and experience Scheduling appointment was very easy and smooth Good overall Great customer service and experience Scheduling appointment was very easy and smooth Good overall More
by MWALTER817
May 06, 2025
Ben was AWESOME. He has a calm demeanor and got me in and out quickly. This was the best experience I’ve had with WAF service department since my vehicle purchase in He has a calm demeanor and got me in and out quickly. This was the best experience I’ve had with WAF service department since my vehicle purchase in November of 2024. More
by Brandon M
Employees Worked With
May 06, 2025
Steve was helpful, as always. My oil change and tire rotation was done quickly and well so that I could get my car back and get on with my day. My oil change and tire rotation was done quickly and well so that I could get my car back and get on with my day. More
by DAVEJENWADE
Employees Worked With
Steve S
May 06, 2025
The person I dealt with was professional and knew what service my Explorer needed. We also discussed what needs to be done since I am approaching 50 thousand miles. Over all it was a good experience. service my Explorer needed. We also discussed what needs to be done since I am approaching 50 thousand miles. Over all it was a good experience. More
by SETJ46
May 06, 2025
Returned car incomplete with engine seal open, missing engine cover which required it be towed. After I got back the second time even though I paid for works tires were low, washer fluid low, etc. No stic engine cover which required it be towed. After I got back the second time even though I paid for works tires were low, washer fluid low, etc. No sticker. So not sure if they did basic maintenance or not. More
by david_noe
Employees Worked With
May 06, 2025
Great people! But I've taken my truck in now 3 times for the same issue which hasn't been resolved. The Transmission 10R80 is absolutely not right, it is sloppy up But I've taken my truck in now 3 times for the same issue which hasn't been resolved. The Transmission 10R80 is absolutely not right, it is sloppy upshifts all day, sometimes sloppy downshifts where it can't decide. And then on the interstate it gives super hard downshifts coming off the interstate and sometimes goes from 10th to 1st. The thing is defective but Wayne Akers continues to dismiss my claims, and now won't respond. I don't understand why they wouldn't want my business. More
by KRAMERBPM
Employees Worked With
Tyler
May 06, 2025
Ben and his crew did such an amazing job as always! Reliable fast service for my car Reliable fast service for my car More
by anna_dice3
Employees Worked With
May 06, 2025
Amazing customer service! Easiest process ever to buy a car! Would highly recommend Wayne Akers Ford! Easiest process ever to buy a car! Would highly recommend Wayne Akers Ford! More
by Alison Coppola
