Wayne Akers Ford

1) I was told my car would be ready the saame day. It took a month. I went without a car for over 10 days. Finally I got a loaner from them. 2) I had my EV battery replaced by recall. My new car was It took a month. I went without a car for over 10 days. Finally I got a loaner from them. 2) I had my EV battery replaced by recall. My new car was getting 25-30 miles per charge, but only 18 at replacement time. The new battery only gets 18. 3) They left my car undriven in sun for a month. The batttery was dead upon return. I am sure they jumped it at the dealer, and thought it would recharge on the 20 minute trip to my house. The car did not start for me. It would not recharge. It was really dead . I had to buy a new battery. 4) I asked to have a known (new) leaking tire repaired. They could find a leak.It still needs more air every few weeks. I had to buy a portable hand held compresser. 5) I have to clear error memos every time I drive the car. I will not rate individuals. Many were unnamed texts, anyway. I am angry that the service representative told me that my battery could be changed in one day. I had seen an open week, two weeks ahead - than was my original plan, but I was diverted horribly. The valet people were all very nice. More

Wow o o o o oo o o o oo o o o o o o o o More

I had to buy this virtually given the distance. The entire transaction was seamless, the price was made fair, financing was simple, they even delivered the car with a few gifts. Top notch dealershi The entire transaction was seamless, the price was made fair, financing was simple, they even delivered the car with a few gifts. Top notch dealership and the easiest car purchased I've ever experienced. More

Short lived but believed this dealership was awesome, despite my General Manager thinks he run everyone business! despite my General Manager thinks he run everyone business! More

Always a good experience Given my frequent driving schedule, I find myself visiting the dealership every few months. The experiences have consistently been positive. schedule, I find myself visiting the dealership every few months. The experiences have consistently been positive. More

Great The staff was friendly and attentive to my needs. I would recommend and use them next time. I would recommend and use them next time. More

I brought my car in for 100,000 mile warranty broke down five hours out. Radiator hose wasn’t put on right tires were bad. five hours out. Radiator hose wasn’t put on right tires were bad. More

Went there for my oil change and tire rotation and needed a wheel balance due to a vibration at 70 mph. They charged me a fortune to do the balancing. Several days later I realized that the truck vibrates ev a wheel balance due to a vibration at 70 mph. They charged me a fortune to do the balancing. Several days later I realized that the truck vibrates even worse than it did before. There's dealership is not close to me so I couldn't get it back down there but needed to make sure that I wasn't going to have a blowout. I took it to discount tire where they told me that my weights on the wheels were nearly an ounce off on each one. By the way, they charged about half of what this dealership charged me. I will never go back there again. I don't care that I paid for a maintenance plan of oil changes for 4 years it's not worth it to me. Their mechanics are terrible More

Looking to start a relationship with a local Ford Dealership. Tried 0ne they failed terribly 😡 Wayne Akers had great reviews. We'll they were right. From the first person that I delt with for serv Dealership. Tried 0ne they failed terribly 😡 Wayne Akers had great reviews. We'll they were right. From the first person that I delt with for service to Valet bringing my truck back and Followup was Great. The Honesty was the biggest thing for me. More

My family has always received excellent service with each and every visit. Our service advisor Ben Buchanan always goes above and beyond to make our visit pleasant. and every visit. Our service advisor Ben Buchanan always goes above and beyond to make our visit pleasant. More