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Wayne Akers Ford
Lake Worth, FL
3,127 Reviews
Welcome to Wayne Akers Ford, Where customer service is our passion! Here at Wayne Akers every employee is dedicated to providing world class customer service. That is why we continue to improve every day and maintain a "whatever it takes" attitude. We feel that buying or leasing a vehicle should be easy and hassle free. Simply put we are dedicated to your complete satisfaction.
You, our customers and friends are ultimately at the heart of all that we do. We strive day in and day out to constantly exceed your expectations. Our state of the art facility is designed for your comfort, from our beautiful customer lounge to Free WiFi and coffee.
Please take some time, browse around our website, and get to know us. If at anytime you have any questions or comments, please do not hesitate to contact any of our employee partners empowered to do "whatever it takes" to make your experience exceptional. We look forward to seeing you soon so that we may personally welcome you to the Wayne Akers Family!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 AM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 10:30 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday 7:00 AM - 1:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday 7:00 AM - 1:00 PM
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Showing 3,127 reviews
May 01, 2024
Yovonne has always given us excellent customer service. We have had issues with my vehicle itself in the past and he has always helped me get all the problems taken care of. We have had issues with my vehicle itself in the past and he has always helped me get all the problems taken care of. More
by SUSAN730
Verified CustomerEmployees Worked With
Helpful May 01, 2024
Most disrespectful staff I have ever encountered in the automotive world. Will be driving extra distance to have my Fords serviced in Delray Beach from here on out. At least they have customer service and automotive world. Will be driving extra distance to have my Fords serviced in Delray Beach from here on out. At least they have customer service and respect there More
by costa8723
Employees Worked With
May 01, 2024
Muffler was removed to access cooling lines… When muffler was reinstalled, no locking nuts, or put on the muffler to secure it. Eight days later, the muffler fell out when I was driving down the highway. Dam was reinstalled, no locking nuts, or put on the muffler to secure it. Eight days later, the muffler fell out when I was driving down the highway. Damage cost me $1200 at mitis to get a new muffler system installed. More
by mpmccauley22
Employees Worked With
Steve Selleck, not sure who his mechanic was
May 01, 2024
Great service but I wish the service department can do better with complementary wash and vacuum better with complementary wash and vacuum More
by George111776
Employees Worked With
May 01, 2024
Service writer is very personable and knowledgeable. Great communication skills. Straight talk, no B.S. Great communication skills. Straight talk, no B.S. More
by wildwilly21944
Employees Worked With
May 01, 2024
Once again, great experience it Wayne Akers Ford. Thank you to service advisor Ben Buchanan for his help as well as the mechanic that serviced my vehicle. Another happy service day at Wayne Akers For Thank you to service advisor Ben Buchanan for his help as well as the mechanic that serviced my vehicle. Another happy service day at Wayne Akers Ford. More
by JM
Employees Worked With
Other Employees :
Mechanic/ service tech that serviced my vehicle
May 01, 2024
This is the second vehicle I purchased at Wayne Akers Ford. Larry was very good to lay out the deal, knowledgeable of the Explorer, and was not pushy even though it was the end of the month. He intr Ford. Larry was very good to lay out the deal, knowledgeable of the Explorer, and was not pushy even though it was the end of the month. He introduced me to Michael who was just as serious to make a deal and earn my business. Both were to the point professionals and I will highly recommend them to any friends looking for a new or used car! More
by MARTKATE
Employees Worked With
Other Employees :
Unsure of the gentleman in finance, very good, 5 stars.
April 30, 2024
Erik is really good and very helpful I only like to deal with him when I come in with him when I come in More
by Dillon.schofield
Employees Worked With
April 30, 2024
Erik was friendly and helpful and the service was quick! I usually go to Al Packer East but didn’t feel like driving up that way as Wayne Akers is much closer to me. I expected a wait of about 1 to 1 and 1/ I usually go to Al Packer East but didn’t feel like driving up that way as Wayne Akers is much closer to me. I expected a wait of about 1 to 1 and 1/2 hours (based on previous experiences at Al Packer). I was shocked when Erik phoned me 50 mins later to say my car was ready!! That’s amazing! This location is very well run. It seemed like a busy morning but everything went smoothly and efficiently. I’ll be staying here for all my car’s needs! Thanks, Erik! More
by Melissa W
Employees Worked With
Other Employees :
I don’t know her name, she checked me out and I paid her for my service…she was lovely as well
April 30, 2024
Mr. Vilches was very professional and attentive. Great service. I was very happy with service service. I was very happy with service More
by noraboro
Employees Worked With
