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Wayne Akers Ford

Lake Worth, FL

Overview
Employees
Reviews
Vehicles
4.5
4,397 Reviews
Welcome to Wayne Akers Ford, Where customer service is our passion! Here at Wayne Akers every employee is dedicated to providing world class customer service. That is why we continue to improve every day and maintain a "whatever it takes" attitude. We feel that buying or leasing a vehicle should be easy and hassle free. Simply put we are dedicated to your complete satisfaction. You, our customers and friends are ultimately at the heart of all that we do. We strive day in and day out to constantly exceed your expectations. Our state of the art facility is designed for your comfort, from our beautiful customer lounge to Free WiFi and coffee. Please take some time, browse around our website, and get to know us. If at anytime you have any questions or comments, please do not hesitate to contact any of our employee partners empowered to do "whatever it takes" to make your experience exceptional. We look forward to seeing you soon so that we may personally welcome you to the Wayne Akers Family!
Contact Dealership

2000 10th Ave N

Lake Worth, FL

33461

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Showing 4,397 reviews

March 07, 2022

The service provided to me was very poor and I feel like your guys Ripped me off $213.99 More

by OJEDRON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jim Domino, Mariel Gonzalez
Report | Print
Mar 07, 2022 -

Wayne Akers Ford responded

Thank you for your feedback. We will be happy to assist you in connecting with our team. To help our service leaders reach you, please provide us with your full name, contact information, and nature of any concerns by emailing social@wayneakers.com or responding directly to this review. Hope to hear back from you soon.

March 06, 2022

I had a we owe you on my new Escape they ordered the part and replaced it. I have been always Pleased with Wayne Akers service, I wouldn't go anywhere else. More

by PETER.SENFTLEBEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diego Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Willoughby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura, Faith Vanhof, Guy Michel, Pablo Roman
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Mar 07, 2022 -

Wayne Akers Ford responded

Thank you! We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 05, 2022

Very good Service and very professional staff. 👏 I was in for vehicle maitance this trip a d very pleased. More

by LHPPDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 05, 2022 -

Wayne Akers Ford responded

Thank you! We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 04, 2022

Once the truck was finally looked at, the repair was completed in a timely manner. Truck sat too long in lot. Not to our standards of ethics More

by DON80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 04, 2022 -

Wayne Akers Ford responded

Thank you for bringing this to our attention, Don. To help our service leaders reach you, please provide us with your full name, contact information, and nature of any concerns by emailing social@wayneakers.com or responding directly to this review. Hope to hear back from you soon.

March 03, 2022

The person that helped my wife accused her of having a accident, and having a speaker worked on, so he wouldn’t have to pay for a service repair that was under warrantee. It wasn’t till my husband arrived More

by BO6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sevice manager a 5 +
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Mar 03, 2022 -

Wayne Akers Ford responded

Thank you for bringing this to our attention. To help our service leaders reach you, please provide us with your full name, contact information, and nature of any concerns by emailing social@wayneakers.com or responding directly to this review. Hope to hear back from you soon.

March 03, 2022

Very helpful. Shawntal was fantastic. She knows the product and has a bright future ahead of her. More

by ASHLEY78
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawntal
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Mar 03, 2022 -

Wayne Akers Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

March 03, 2022

Service was great and fast, but the advisor not so great service didn’t communicate More

by JANNETT14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josue Galindo
Report | Print
Mar 03, 2022 -

Wayne Akers Ford responded

Thank you for your feedback, Jannett. We will be happy to assist you in connecting with our team. To help our service leaders reach you, please provide us with your full name, contact information, and nature of any concerns by emailing social@wayneakers.com or responding directly to this review. Hope to hear back from you soon.

March 03, 2022

Everytime I get my car maintenanced, nothing is ever explained. They just hand me the paperwork and I'm off to the cashier to pay. I recently got 'the works' done and they didn't even bother to tell me More

by Leslie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Frank Nieves
Report | Print
Mar 03, 2022 -

Wayne Akers Ford responded

Thank you for bringing this to our attention, Leslie. We will be happy to assist you in connecting with our team. To help our service leaders reach you, please provide us with your full name, contact information, and nature of any concerns by emailing social@wayneakers.com or responding directly to this review. Hope to hear back from you soon.

March 03, 2022

Wayne Acres Ford has Very prompt and customer friendly service which I appreciated. Thank you More

by MAGGIE2331
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Domino
Report | Print
Mar 04, 2022 -

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

March 03, 2022

Had a piece of trim blow off my roof after a repair. I went to visit and explain and they immediately said they would replace it at no charge. Called me when it came in, and immediately put it on. Made More

by KImR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LaShea
Report | Print
Mar 04, 2022 -

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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