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Wayne Akers Ford

Lake Worth, FL

4.5
4,406 Reviews
Welcome to Wayne Akers Ford, Where customer service is our passion! Here at Wayne Akers every employee is dedicated to providing world class customer service. That is why we continue to improve every day and maintain a "whatever it takes" attitude. We feel that buying or leasing a vehicle should be easy and hassle free. Simply put we are dedicated to your complete satisfaction. You, our customers and friends are ultimately at the heart of all that we do. We strive day in and day out to constantly exceed your expectations. Our state of the art facility is designed for your comfort, from our beautiful customer lounge to Free WiFi and coffee. Please take some time, browse around our website, and get to know us. If at anytime you have any questions or comments, please do not hesitate to contact any of our employee partners empowered to do "whatever it takes" to make your experience exceptional. We look forward to seeing you soon so that we may personally welcome you to the Wayne Akers Family!
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2000 10th Ave N

Lake Worth, FL

33461

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Showing 4,406 reviews

February 09, 2022

Ben is a great service advisor, I always look forward to doing business with him! More

by Zach Haynes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eduardo Monroy
Feb 09, 2022 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

February 09, 2022

Giovanni did a great job in suggesting what needed to be done on my truck. Always kept me informed of the progress. I'll definitely be back in the future. I also brought one of my friends into get his tr More

by WILDES198
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2022 -

Wayne Akers Ford responded

Thank you for your time and kind words. We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

February 09, 2022

Im extremely disappointed in my latest experience.with the service dept. Had a appointment at 10 on Friday for brakes, service advisor Ben. After trying for an hour and a half to get some one in the phone More

by Denise Molina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ben Buchanan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2022 -

Wayne Akers Ford responded

Thank you for providing us with feedback, Denise. We will be happy to have our service leaders coordinate with you to better your experience. We have already forwarded your information and feedback to the team who will be contacting you directly to assist you. Be well.

February 09, 2022

Giovanni is the best! He is quick, yet courteous. He also promptly responds back to our calls. Everyone else is also very courteous. More

by PPLP050112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giovanni, Josue Galindo
Feb 09, 2022 -

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

February 09, 2022

This is an amazing dealership. Service was great. Miguel in the parts department was very helpful. More

by Shifting prints
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Chiriguaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josue Galindo
Feb 09, 2022 -

Wayne Akers Ford responded

Thank you! We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

February 09, 2022

Very satisfied with the professional service and excellent explanation provided by the service advisor Jim Domino. My questions were clearly answered by Jim. And the service dep artment did an ex More

by JMKEIFE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Domino
Feb 09, 2022 -

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

February 09, 2022

They always take good care of and my Ford. In and out in an acceptable time and a thorough job is always done More

by JWB429
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Mcdiarmid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2022 -

Wayne Akers Ford responded

How wonderful! We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

February 09, 2022

The service was easy to find, easy to drop off , and easy to pick up. Great service guys keep up the good work. More

by JIFFYLUBEMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Mcdiarmid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Nieves, Josue Galindo, Jim Domino, Faith Vanhof, Tracy Jenkins, Alex Hobgood, Mariel Gonzalez
Feb 09, 2022 -

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

February 08, 2022

Everything went very smoothly & quickly too! Great team at Wayne Akers Ford, Lake Worth, thanks guys! More

by JULIE38
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Stegall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Corey, Adrian Migoyo, Chris Evans
Feb 08, 2022 -

Wayne Akers Ford responded

Thank you for your time and kind words. We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

February 08, 2022

Always completely satisfied with the service department. Both David Benjamin and Yvonne Felix do an excellent job fulfilling my service needs. The porter in the service drive and the cashier always have a p More

by rubycorvet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2022 -

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

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