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Wayne Akers Ford

Lake Worth, FL

4.5
4,406 Reviews
Welcome to Wayne Akers Ford, Where customer service is our passion! Here at Wayne Akers every employee is dedicated to providing world class customer service. That is why we continue to improve every day and maintain a "whatever it takes" attitude. We feel that buying or leasing a vehicle should be easy and hassle free. Simply put we are dedicated to your complete satisfaction. You, our customers and friends are ultimately at the heart of all that we do. We strive day in and day out to constantly exceed your expectations. Our state of the art facility is designed for your comfort, from our beautiful customer lounge to Free WiFi and coffee. Please take some time, browse around our website, and get to know us. If at anytime you have any questions or comments, please do not hesitate to contact any of our employee partners empowered to do "whatever it takes" to make your experience exceptional. We look forward to seeing you soon so that we may personally welcome you to the Wayne Akers Family!
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2000 10th Ave N

Lake Worth, FL

33461

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Showing 4,406 reviews

February 08, 2022

Love this dealership. I refer all my family and friends here. Diego makes everything easy and enjoyable! More

by FLAGCRAFT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diego Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mariel Gonzalez
Feb 09, 2022 -

Wayne Akers Ford responded

Thank you! We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

February 08, 2022

Russ helped us to get the cars and trade ins that we where looking for. He did a great job meeting our expectations! More

by ANTHONY@THEJDAGROUP.COM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Stegall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adrian Migoyo
Feb 09, 2022 -

Wayne Akers Ford responded

How wonderful! We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

February 08, 2022

The service technician was very professional and took care my truck in a timely manner. More

by hiram275
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2022 -

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

February 07, 2022

Everyone was friendly and helpful. A pleasure to work with. Would go back if buying a ford More

by kellischaming
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Pierre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Orlando Menendez
Feb 07, 2022 -

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

February 07, 2022

Paid $850 for nothing, tech worthless, had to fix transmission at mom and pop shop, he told me transmission problems cant be found by a diagnostic tool he drove it around and said there is nothing wr More

by Hysakb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ben Buchanan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2022 -

Wayne Akers Ford responded

Thank you for bringing this to our attention. We will be happy to assist you in connecting with our service team. Unfortunately, we were not able to locate your information in our system by entering just your DealerRater user name (Hysakb). To help our service leaders reach you, please provide us with your full name, contact information, and nature of any concerns by emailing social@wayneakers.com or responding directly to this review. Hope to hear back from you soon.

February 07, 2022

Great customer service. They were accurate with the time frame that they gave me. Job well done More

by Jd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2022 -

Wayne Akers Ford responded

Thank you for your time and kind words. We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

February 07, 2022

Everyone was very professional an nice and the shuttle is a nice service to have More

by BETTYREED19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mariel Gonzalez
Feb 07, 2022 -

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

February 07, 2022

They exhibit quality work and offer thorough communication about the status of repair from beginning to pick up time. The staff is professional and personable. The technicians do great work. More

by twillow08
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris, LaShae
Feb 07, 2022 -

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

February 07, 2022

Dealership never checked fluid levels or battery level even though it checked the service receipt that it had done so. It just did what I brought it there for Three days after my service work was done I h More

by JHERL1213
Recommend Dealer
No
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2022 -

Wayne Akers Ford responded

Thank you for bringing this to our attention. We will be happy to assist you in connecting with our service team. Unfortunately, we were not able to locate your information in our system by entering just your DealerRater user name (JHERL1213). To help our service leaders reach you, please provide us with your full name, contact information, and nature of any concerns by emailing social@wayneakers.com or responding directly to this review. Hope to hear back from you soon.

February 07, 2022

I had a very nice experience with the service department. Jim, my service writer was very knowledgeable about my vehicle and the performance. The whole staff along with the cashier was very pleasant and made More

by REVJLF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Domino
Feb 07, 2022 -

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

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