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Wayne Akers Ford

Lake Worth, FL

Overview
Employees
Reviews
Vehicles
4.5
5,377 Reviews
Welcome to Wayne Akers Ford, Where customer service is our passion! Here at Wayne Akers every employee is dedicated to providing world class customer service. That is why we continue to improve every day and maintain a "whatever it takes" attitude. We feel that buying or leasing a vehicle should be easy and hassle free. Simply put we are dedicated to your complete satisfaction. You, our customers and friends are ultimately at the heart of all that we do. We strive day in and day out to constantly exceed your expectations. Our state of the art facility is designed for your comfort, from our beautiful customer lounge to Free WiFi and coffee. Please take some time, browse around our website, and get to know us. If at anytime you have any questions or comments, please do not hesitate to contact any of our employee partners empowered to do "whatever it takes" to make your experience exceptional. We look forward to seeing you soon so that we may personally welcome you to the Wayne Akers Family!
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2000 10th Ave N

Lake Worth, FL

33461

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Showing 5,377 reviews

August 30, 2022

Very happy with the job done. Particularly with Gio the representative I dealt with. Very informative and explained everything really well. A good man and dealership. More

by Doug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 30, 2022 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

Sep 06, 2022 -

Doug responded

Very happy with everything at the dealership, especially my service rep Gio!

August 29, 2022

Worst Service department the supervisor Dave was no help either, stay away, to many other dealers to choose from More

by bedrockralph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ben Buchanan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave the supervisor is terrible
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Aug 29, 2022 -

Wayne Akers Ford responded

To help our leaders reach you to better your experience, please provide us with your full name, contact information, and the nature of any concerns by emailing social@wayneakers.com or responding directly to this review with the requested information. We hope to hear back from you soon.

August 29, 2022

Not a pleasant experience this time. I usually work with a specific Service Rider, but he was unavailable for this service. More

by 33tds1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Hoffman
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Aug 29, 2022 -

Wayne Akers Ford responded

To help our leaders reach you to better your experience, please provide us with your full name, contact information, and the nature of any concerns by emailing social@wayneakers.com or responding directly to this review with the requested information. We hope to hear back from you soon.

August 28, 2022

Everyone was pleasant and courteous. My work was done as promised. I will be back next time work is needed. More

by debra.rosenfeld
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keana, David Benjamin
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Aug 29, 2022 -

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

August 27, 2022

Muy excelente servicio y atención al cliente lo tratan de una manera excepcional el servicio es único 100% recomendado los empleados te tratan de una manera agradable y amable felicidades a los empleados de More

by SAM.GO02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Mcdiarmid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yerika Villa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Jardin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yankiel Vilches
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Nieves, Erik Hoffman, Marie-Carla Tabuteau, Alyssa Malave, Carlene Pool
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Aug 29, 2022 -

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

August 27, 2022

Good service professional staff and courteous. Only thing sucks is this fifteen word minimum requirement. More

by NIGEL.SIMMONDS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Hoffman
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Aug 29, 2022 -

Wayne Akers Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 27, 2022

Friendly, knowledgeable, caring they are always willing to fit me in when I need service More

by JACKFINSFAN60
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 29, 2022 -

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 26, 2022

Very happy the service center was able to diagnose and solve my vehicles problem. Thanks again Wayne Akers Ford service center! More

by JM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yankiel Vilches
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gideon mechanic/ service technician (5 stars)
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Aug 26, 2022 -

Wayne Akers Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 25, 2022

WAYNE AKERS FORD HAS ALWAYS TREATED ME LIKE FAMILY. EACH VISIT IS SPECIAL. I HAVE PURCHASED 7 VEHICLES AT WAYNE AKERS SINCE 2008. More

by BILL GOSS
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lenny Bashford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diego Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Pierre
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Lalla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Berbes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Breeden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Benjamin, Chris Evans, Ken Gross
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Aug 26, 2022 -

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 25, 2022

Everyone there took my concerns to heart. Waiting area was a nice environment. Very willing to answer my questions. More

by melindadoherty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keana Barthelemy
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Aug 25, 2022 -

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

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