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Wayne Akers Ford

Lake Worth, FL

4.5
5,377 Reviews
Welcome to Wayne Akers Ford, Where customer service is our passion! Here at Wayne Akers every employee is dedicated to providing world class customer service. That is why we continue to improve every day and maintain a "whatever it takes" attitude. We feel that buying or leasing a vehicle should be easy and hassle free. Simply put we are dedicated to your complete satisfaction. You, our customers and friends are ultimately at the heart of all that we do. We strive day in and day out to constantly exceed your expectations. Our state of the art facility is designed for your comfort, from our beautiful customer lounge to Free WiFi and coffee. Please take some time, browse around our website, and get to know us. If at anytime you have any questions or comments, please do not hesitate to contact any of our employee partners empowered to do "whatever it takes" to make your experience exceptional. We look forward to seeing you soon so that we may personally welcome you to the Wayne Akers Family!
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2000 10th Ave N

Lake Worth, FL

33461

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Showing 5,377 reviews

July 14, 2022

No communication. Service advisor never called to inform me of what was going on. No return calls. More

by CCSLENJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Erik Hoffman
Jul 15, 2022 -

Wayne Akers Ford responded

We need your information to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@wayneakers.com or responding directly to this review with the requested information. We hope to hear back from you soon.

July 14, 2022

The service was quick and clean. Friendly staff and a great location. A fair price. More

by Virgilio21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2022 -

Wayne Akers Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

July 13, 2022

Everything was very good this was my first visit and I ando happy that I went there More

by Leonboca008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nieves
Jul 13, 2022 -

Wayne Akers Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

July 13, 2022

Service dept is horrible. It took over an hour and a half for an oil change. I will be trying another dealership for my oil changes from now on. More

by Valerie Vana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Erik Hoffman
Jul 13, 2022 -

Wayne Akers Ford responded

Thank you, Valerie. Our team has been informed of your displeasure and will be contacting you directly to better your experience. Enjoy your day.

July 13, 2022

Arrived around 9am and my oil change was quick and efficient. Great attentive service today. More

by CHAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Faith Vanhof
Jul 13, 2022 -

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

July 13, 2022

Salesman JP is awesome. The staff was great. Great cars at a fair price. Professional experience! More

by DEREKANDREWS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Pierre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Corey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darlene Perez
Jul 13, 2022 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

July 12, 2022

Great Service Advisor Yvonne Felix and time to service my Vehicle. Thank you again for the great service. More

by TNC_1966
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2022 -

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

July 12, 2022

Ppl and sales are great service is not - gougers. Had faulty AC cartridge - refused to honor warranty. Tried to bilk us for $1200. Took to another dealership - was a fraction to fix. So while sales More

by PAULAMELLEY
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rolando Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Block
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Breeden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Chacana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Orlando Menendez, Daniel Burnet
Jul 12, 2022 -

Wayne Akers Ford responded

Thank you, Paula. Please know that our team has been given your feedback and will be contacting you directly to better your experience. Enjoy your day.

July 12, 2022

Very knowledgeable, the representative made me very comfortable, the work was done efficiently. The best 🎯 More

by TORTUGAK37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faith Vanhof, Erik Hoffman, Zulma Rivera
Jul 12, 2022 -

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

July 12, 2022

JJ and Orlando did a great job, They help me a lot Thank you Guys for the great service More

by ROOSEVELT
Recommend Dealer
Yes
Employees Worked With
Joesph Jefferson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jahana, Orlando Menendez
Jul 12, 2022 -

Wayne Akers Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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