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Wayne Akers Ford
Lake Worth, FL
5,376 Reviews
Welcome to Wayne Akers Ford, Where customer service is our passion! Here at Wayne Akers every employee is dedicated to providing world class customer service. That is why we continue to improve every day and maintain a "whatever it takes" attitude. We feel that buying or leasing a vehicle should be easy and hassle free. Simply put we are dedicated to your complete satisfaction.
You, our customers and friends are ultimately at the heart of all that we do. We strive day in and day out to constantly exceed your expectations. Our state of the art facility is designed for your comfort, from our beautiful customer lounge to Free WiFi and coffee.
Please take some time, browse around our website, and get to know us. If at anytime you have any questions or comments, please do not hesitate to contact any of our employee partners empowered to do "whatever it takes" to make your experience exceptional. We look forward to seeing you soon so that we may personally welcome you to the Wayne Akers Family!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 10:00 PM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 5,376 reviews
August 11, 2025
Everything went quite well. I really enjoyed the experience. Would definitely refer people to your dealership. I really enjoyed the experience. Would definitely refer people to your dealership. More
by craig.house240
Verified Customer
August 10, 2025
Great people They made me feel right at home. Definitely will buy another car from them in the future Definitely will buy another car from them in the future More
by BIGTUNA352
August 10, 2025
It was a positive experience overall. The finance guy didn't seem too thrilled, but it was okay. I feel like they could have done more on my trade but I didn't really feel like going thro The finance guy didn't seem too thrilled, but it was okay. I feel like they could have done more on my trade but I didn't really feel like going through the drama. I got a nice vehicle at a (I think) fair price. Overall I was satisfied. Several criticisms: 1) Moving the biggest sellers into the air-conditioned showroom would be nice. At least I could have such place to start my search where it wasn't 100 degrees. 2) Going out of your way to make children happy in your showroom would make a big difference. A stuffed toy, some cookies, a cup of juice. A play area maybe. This would endear you to parents, especially mothers. They are already under stress from the car buying experience. Having to keep their children entertained at the same makes the whole process less pleasant. Frankly, some of the sales people have a terrible and unfriendly bearing about them. 3) Salesmen should be well-versed in all aspects of the cars they are selling. Not having answers to customer questions makes one make assumptions about their priorities. 4) Mop the xxxx bathroom. It's pretty unclassy and disgusting to have to walk through someone else's possessions at the urinal. Inspect the bathrooms hourly. More
by RPaulatUF
August 09, 2025
Concierge pick up and drop off made service so simple. Driver was on time, friendly, and courteous. Service Professional, Danielle, was able to explain everything about my service and provided an esti Driver was on time, friendly, and courteous. Service Professional, Danielle, was able to explain everything about my service and provided an estimate up front! When finished, the service cost ended up lower than estimated!' Big thumbs up! More
by Carol L
Employees Worked With
August 09, 2025
I had to wait 3 hours to get one tire changed! Never again and it cost me 375.00 for one tire! Never again and it cost me 375.00 for one tire! More
by CHRISTIE33426
Employees Worked With
August 09, 2025
I was very disappointed in the dealership and the way they handled things at your location they handled things at your location More
by MUEICNAN91321
Employees Worked With
August 09, 2025
Best service department . Advisor is very attentive and got the car delivered when promised and the report showed all the work completad Advisor is very attentive and got the car delivered when promised and the report showed all the work completad More
by FELIXMHERNANDEZ0327
Employees Worked With
August 08, 2025
Great customer service! Karl in the service dept was wonderful. Unfortunately the cafe was closed. Karl in the service dept was wonderful. Unfortunately the cafe was closed. More
by Kellypalmbeach
August 08, 2025
Yovonne is a fantastic with helping me. He handles all the repairs on my vehicle. He handles all the repairs on my vehicle. More
by PARKER8
Employees Worked With
August 08, 2025
Appointment at 2:30 took almost 3 hours for a single oil change and never did tires rotation change and never did tires rotation More
by roseliobrunet
