Wayne Akers Ford

Paid for a vehicle diagnostic for 3rd row seat not folding. Drop the car off at 8am I was given a call at 3pm saying they just started the work and has not dispose the problem. I picked up the vehicle folding. Drop the car off at 8am I was given a call at 3pm saying they just started the work and has not dispose the problem. I picked up the vehicle an hour later. I also brought in my vehicle in for a recall notice which was not completed either at the time of the phone call but was told it was completed when vehicle was picked up. Also, I thought I received a multi point inspection, my radiator fluid is below “Low” More

The dealership is Clean,convenient and some really nice people working there. I hope nothing goes wrong with my car but if it happens I know you got the right people to take care of it. people working there. I hope nothing goes wrong with my car but if it happens I know you got the right people to take care of it. More

07/30 I visit this dealership and check out a truck. I request for a professional detail, and alignment done and I will take it. I told him 4pm on 07/30 that I will come today to pick up the vehicle. HE I request for a professional detail, and alignment done and I will take it. I told him 4pm on 07/30 that I will come today to pick up the vehicle. HE TOLD ME NO, that he's too busy today and to come tomorrow. 07/31 I texted him at 10:23AM to confirm I'm coming in at 2pm, gives me the OK and tells me that the detail is done, but I would need to schedule an appointment a different day to schedule the alignment. Now, 12:10pm, he tells me to send an application to "secure" the car because someone else is interested in it. I have text proof showing of everything with time stamps. I send the application in at 12:27pm and we discuss payment options - NOW 1:13pm I get a call from the terrible sales manager Michael Corey telling me the car is sold. 46 minutes after submitting an application AND confirming multiple times that I am going to purchase the vehicle. The experience with Michael Corey was terrible, it felt like I was doing business with a Buy Here Pay Here sales manager. Avoid at all costs. I will be sending a formal corporate complaint to FORD as well. More

I have yet to be impressed with your service department. I felt like I was an interruption to their day by dropping off my vehicle for an oil change and tire rotation. I felt like I was an interruption to their day by dropping off my vehicle for an oil change and tire rotation. More

Chris Malcolm was excellent to deal with as was JJ in finance. Chris worked hard to make me happy and was very patient. We went back and forth for 2 days and he never seemed bothered with me with all my finance. Chris worked hard to make me happy and was very patient. We went back and forth for 2 days and he never seemed bothered with me with all my questions. He is a excellent asset to your business. More

Great service, no pressure and everything was explained when purchasing a new vehicle. Will definitely use there service center. when purchasing a new vehicle. Will definitely use there service center. More

I was very unhappy with things that were going on with the purchase of my vehicle and would probly not purchase another one from your dealership the purchase of my vehicle and would probly not purchase another one from your dealership More

treatment and speed, a great dealer, especially Mr. Yovany, five stars, for dealer workers, excellent. Yovany, five stars, for dealer workers, excellent. More

Was my first time using WayneAker Ford service department. Was a great experience. Service Rep Danielle was great with communication throughout. Maria who set up appointment and the Valets were department. Was a great experience. Service Rep Danielle was great with communication throughout. Maria who set up appointment and the Valets were very professional and kept me updated for pick up & return of my truck. Was very pleased with the Valet service. All service asked g or was done eith no upsell pressure. I did get a price quote for new tires,which I will be going back for and any other services I may need. More

Kristopher was professional and quick with the oil change and excellent job done need another appointment for my other vehicle and excellent job done need another appointment for my other vehicle More