Wayne Akers Ford - Service Center

I have visited the dealership several times and I have been satisfied. I recommend it. Everything turned out well in perfect condition. I recommend Yanquian. been satisfied. I recommend it. Everything turned out well in perfect condition. I recommend Yanquian. More

Absolutely terrible! I will never take my truck to Wayne acres ford again!! I brought my truck in for transmission issues and my service guy promised I would have it back I will never take my truck to Wayne acres ford again!! I brought my truck in for transmission issues and my service guy promised I would have it back in two weeks. Of course that wasn’t the case, they originally told me that they would be rebuilding 60% of the transmission not 100% in the end they rebuilt 100% of my transmission instead of just giving me a new one. Then after having it 26 days they call me and now I need a new battery. I bring them a brand new $300 battery for my truck and they promise me my truck will be done in the next couple days. Of course that wasn’t the case either. Finally when I get my truck I drive it off the lot and get on the highway and my truck shuts off leaving me with no power steering or brakes and I almost get wrecked by a semi truck. I called a tow truck shortly after and find out that the new battery that I purchased and ford installed didn’t tighten my battery terminals and that was the reason for my truck shutting down on the highway. After that my mechanic looked into my starter and found that the mechanic at Wayne acres ford also didn’t correctly connect my ground wire to my starter while installing the transmission. This being said Wayne acres ford is the worst dealership I’ve ever been to, and I will never go back. More

Great location where you know things get done. Service is professional and efficient, waiting area great as well. Service is professional and efficient, waiting area great as well. More

Bought a 2021 F250 paying over $60k. 30 days later brought it for oil change and now they found the brakes and rotors needed to be replaced, a $1,450 job. Took it to another place to rep 30 days later brought it for oil change and now they found the brakes and rotors needed to be replaced, a $1,450 job. Took it to another place to replace the brakes and they found an oil leak on the motor which still under manufacture warranty Why you make a customer feel like being robbed? They would have 5 stars if they take the time to properly inspect a used vehicle prior to selling it. Do your self a favor and go to another dealership. Honesty and Integrity is not part of Wayne Akers! More

Bought a 2021 F250 paying over $60k. 30 days later brought it for oil change and now they found the brakes and rotors needed to be replaced, a $1,450 job. Took it to another place to r 30 days later brought it for oil change and now they found the brakes and rotors needed to be replaced, a $1,450 job. Took it to another place to replace the brakes and they found an oil leak on the motor which still under manufacture warranty Why you make a customer feel like being robbed? They would have 5 stars if they take the time to properly inspect a used vehicle prior to selling it. Do your self a favor and go to another dealership. Honesty and Integrity is not part of Wayne Akers! More

Service and communication regarding vehicle was great. Very timely in getting things completed with accuracy. Very timely in getting things completed with accuracy. More

This dealership was very nice and helpful with my car. They were also very speedy and got done with my car in a nice amount of time. They were also very speedy and got done with my car in a nice amount of time. More

It was an excellent experience with Wayne Akers service and Yankiel. He kept me informed on the service, had the service performed exactly as needed, and provided me with a loaner vehicle since the service and Yankiel. He kept me informed on the service, had the service performed exactly as needed, and provided me with a loaner vehicle since the service required my vehicle to be held overnight. The women handling the loaner vehicle also were exceptional. I used to go to Al Packer service, but no longer. I will now go to Wayne Akers for all of my Ford service needs. They are efficient, fulfill their service promise, and their service area doesn't look like a bomb hit it (which Al Packer looks like). More

Erik & Lenny are awesome. Purchased a few of my vehicles here. Quick service not long wait time. Purchased a few of my vehicles here. Quick service not long wait time. More

After several attempts including 1 where no 1 showed up for the appointment that had been made at getting my recall done I’m pleased it was taken care of. The Technician was polite & Efficient. Danielle wa for the appointment that had been made at getting my recall done I’m pleased it was taken care of. The Technician was polite & Efficient. Danielle was apologetic for the issues that happened prior to service I finally did get. More