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Wayne Akers Ford - Service Center

Lake Worth, FL

4.4
3,536 Reviews

3,536 Reviews of Wayne Akers Ford - Service Center

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November 07, 2023

Felt it was a bit pricy for the work done. Just 1 part replaced. Took someone less than 10 min on YouTube. More

by SOUTHFLORIDAGREG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2023 -

Wayne Akers Ford responded

Thank you for taking the time to provide us with this feedback.

November 07, 2023

Wayner Akers excels in the service department. I've had to go there a few times and each time, I've been impressed with communication. Their advisors actually called many times to give me updates. More

by MHDESNO2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Mcdiarmid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik Hoffman
Nov 07, 2023 -

Wayne Akers Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

November 07, 2023

Great dealer helpful staff fast service and great attitud ready to help and knowledgeable of their job More

by RAGCH73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Mcdiarmid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christal Pruett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2023 -

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

November 07, 2023

Yanky is a great service advisor. Defiantly earns his five stars. He went over the cost and told me what needed to be done on my car. Keep me updated on how long the car was going to More

by LSULLIVAN7713
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yankiel Vilches
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2023 -

Wayne Akers Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

November 06, 2023

They did their job efficiently. Called us when the vehicle was ready. We were satisfied More

by KALELALEX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Wayne Akers Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

November 05, 2023

Always great service with a smile ! They both always take care of me and my vehicle and very trustworthy. More

by Peppermint
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Mcdiarmid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Jardin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christal Pruett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik Hoffman
Nov 06, 2023 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

November 04, 2023

Drove in for oil chang and was booked and done in hour and half. Perfect More

by GARYSCUSTOMMARINE@sympatico.ca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yankiel Vilches
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

November 04, 2023

This place was very comfortable, made my family feel safe and at home. Communicate very well with me. Gave me the deal I wanted. 5 star! More

by CHICHITEXAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Mcdiarmid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diego Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Pierre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Doyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shultz
November 03, 2023

Expensive and they don’t care about customers. Did not inform me about the part when it arrived so it took over a month to fix my problem with the car. Impossible to reach by phone or chat or any More

by EANTONSSON899
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Yankiel Vilches
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2023 -

Wayne Akers Ford responded

"EANTONSSON899" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@wayneakers.com or respond directly to this message with the requested information. We hope to hear back from you soon.

November 02, 2023

Dealership took a look at my car when I was having issues with the front tire. They didn't charge me to look at it and washed my car upon pick up even though I didn't need a repair to anything. I will defi More

by CROSSCAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Whomever was answering the calls to the service center on Friday morning, 10/27 - she is the reason you got the rating you got.
Nov 02, 2023 -

Wayne Akers Ford responded

Thank you for taking the time to provide us with this feedback.

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