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Wayne Akers Ford - Service Center

Lake Worth, FL

4.4
3,713 Reviews

3,713 Reviews of Wayne Akers Ford - Service Center

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October 13, 2023

Jerry Lopez, Mobile Recall service technician was great. On time and profesional. He took care of both of the recall issues on the same day! Thank you! More

by ACOLMAN65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Lopez
Oct 13, 2023 -

Wayne Akers Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

October 12, 2023

Ben Buchanan is the best service adviser. He is always honest, reliable and straight forward. More

by KRISTI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2023 -

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

October 12, 2023

Pickup & return delivery is awesome and everyone involved is professional and courteous. Danelle communicates as to vehicle status which is very much appreciated. Top notch service from Wayne Akers Ford serv More

by srmorris422
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Mcdiarmid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2023 -

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

October 12, 2023

Seems like no one gives customer service anymore. I’ve been shopping with Wayne Acres for over 15 years and it just seems like it’s worst ever since it was bought out. More

by FLIMAGELANDSCAPE
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Ben Buchanan
4.0
This rating includes all reviews, with more weight given to recent reviews.
James Pierre
4.0
This rating includes all reviews, with more weight given to recent reviews.
David Lalla
3.0
This rating includes all reviews, with more weight given to recent reviews.
Joesph Jefferson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Orlando Menendez
Oct 12, 2023 -

Wayne Akers Ford responded

"FLIMAGELANDSCAPE" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@wayneakers.com or respond directly to this message with the requested information. We hope to hear back from you soon.

October 11, 2023

Excelente service of the staff and professionalism the people in that department is very polite More

by Aztlanconcrete67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2023 -

Wayne Akers Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

October 11, 2023

My background : I live next to Juno Beach and bypass 2 other Ford Dealers closer to me than Wayne Akers. Also,, I bought the new 2010 WAR Serial # 8 Racing Mustang from Wayne Akers. And a new 2015 Mu More

by BILLGATOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theresa Jardin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2023 -

Wayne Akers Ford responded

"BILLGATOR" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@wayneakers.com or respond directly to this message with the requested information. We hope to hear back from you soon.

October 11, 2023

Smooth, quick, easy, and well done. Didn’t forget anything, didn’t have to take it back, service advisor was extremely easy to work with. More

by BUSINESS.MRGARY21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Heaston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keana, Service Advisor
Oct 11, 2023 -

Wayne Akers Ford responded

Great to have you back with us again so soon!

October 08, 2023

Yovonne Felix and Diego Torres were amazing. They were quick to respond and kept me informed. I appreciate them so much! Thank you again! More

by AMYDIXON928
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diego Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawntal Tomer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2023 -

Wayne Akers Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

October 07, 2023

Very easy setting up my appointment, And the service was excellent. The technician was right on time, polite, and knowledgeable. I certainly wouldn’t go anywhere else. More

by BHIERING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christal Pruett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2023 -

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

October 06, 2023

The service at Wayne Akers was not only friendly, but timely and thorough. Thank you! More

by KCRAY1177
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keana barthelemy
Oct 06, 2023 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

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