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Wayne Ford

Wayne, NJ

Overview
Employees
Reviews
Vehicles
4.6
1,640 Reviews
Welcome to Wayne Ford! Located in Wayne, NJ, Wayne Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to customer service is second to none. We strive to make your experience with Wayne Ford a good one – for the life of your vehicle. *Ask about our REFERRAL BONUS PROGRAM! FREE MONEY FOR YOU!* Whether you need to purchase, finance, or service a new or pre-owned Ford, you’ve come to the right place. Call 973-256-8800 for your No-Obligation Internet Price Quote from our Internet Department. Le invitamos a navegar nuestra selección de autos y página de web completamente en Español. Solo oprima el botón en la esquina, a mano derecha de su pantalla para seleccionar su idioma. Para más información llamenos gratis al 973-256-8800. Nuestro personal especializado esperan anciosiosamente su llamada.
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444 U.S. 46

Wayne, NJ

07470

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Showing 1,640 reviews

April 06, 2024

I was impressed with the service to pick up my rental at another location and the service of delivering my car to my office More

by REK50
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Redmon
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April 05, 2024

The staff at Wayne Ford always provides a great experience for their customers. I will refer only Wayne Ford due to there professional service. More

by nluberto
Recommend Dealer
Yes
Employees Worked With
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Redmon
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April 05, 2024

This is the second time leasing with ford my experience was excellent I will not go any where else. Thank you More

by TAMARAYOUNES
Recommend Dealer
Yes
Employees Worked With
Jordy Sepulveda for leasing. And Matt for services. Very happy with both ??
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April 05, 2024

I always have a great experience with Wayne Ford the crew is always helpful and knowledgeable unlike the terrible service I got at Fette Ford More

by mrawlsii
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Skylar Mawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Skylar Mawson
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April 05, 2024

Always perfect at Wayne ford Best dealership ever I've been with them for 10 years More

by Sphere898
Recommend Dealer
Yes
Employees Worked With
Michelle
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April 05, 2024

awesome great it is very annoying that you require a specific amount of words this causes me to not want to fill out your surveys in the future More

by rich_z
Recommend Dealer
Yes
Employees Worked With
Jordy Sepulveda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordy Sepulveda
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April 04, 2024

On March 28, 2024 leased my fourth vehicle from Wayne Ford. The sales and finance teams are extremely personable and professional. My sales representative was Shawn Bowman. If I could give him more More

by Joanraitt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Halliwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordy Sepulveda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 04, 2024

Michelle took the time to explain things about my policy which I was unaware of. Thank you! More

by AUGUSTINECATHERINEM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Halliwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 03, 2024

After leasing or buying 12 ford/Lincoln cars over the years this was the worst experience ever. They will not resolve my issue and will not return emails or messages through their website. When I first c More

by Obscura1958
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jordy Sepulveda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Handelsman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Bowman
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2024 -

Wayne Ford responded

Hello, we are sorry you feel this way. Your concern was immediately addressed via a phone call in which we connected and spoke to you.

Apr 03, 2024 -

Obscura1958 responded

The salesman called me after ford contacted your dealership and he basically called me a liar, he should have addressed the problem at the time but told me " this is what you signed for" and never even tried to resolve the issue. I've emailed the sales manager probably ten times and no response which doesn't surprise me.

Apr 04, 2024 -

Obscura1958 responded

The response was from the salesman who was part of the problem. It took three days of emails and finally Ford had to step in to finally get a manager to call me. The manager instead of asking me how we could resolve the issue was condescending and constantly talked over me telling me I was wrong and the salesman did everything right. I will not let this go, I'm going to have to contact Ford again because there is a lot more going on at this dealership than just giving me the wrong car, just read the reviews

April 03, 2024

Awesome The crew at Wayne Ford consistently provides excellent service. Fair prices and great communication about my vehicle. More

by redmonwt
Recommend Dealer
Yes
Employees Worked With
Paul Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Redmon
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