Wayne Ford - Service Center

Terrible experience. I spent a lot of money and car is not drivable, always in service. I spent a lot of money and car is not drivable, always in service. More

It was a pleasure to work with Wayne Ford. Their pricing is fair and their labor is pretty quick. Their pricing is fair and their labor is pretty quick. More

They made the process easy and as quickly as possible. Scott and Eric were both very helpful in the process. Scott and Eric were both very helpful in the process. More

The people in the service department went out of their way to assure that Ford covered the replacement of a faulty part. I am grateful for their perseverance. My husband plans to purchase a truck before t way to assure that Ford covered the replacement of a faulty part. I am grateful for their perseverance. My husband plans to purchase a truck before the end of the year. We will absolutely be purchasing it from Wayne Ford. More

Thank you for your patience and being kind. My car was brought back to me in great shape. My car was brought back to me in great shape. More

The best service and customer service! Will not go anywhere else. Thank you Wayne Ford for keeping my SUV in tip top shape. Will not go anywhere else. Thank you Wayne Ford for keeping my SUV in tip top shape. More

Great people great service . Always a pleasure. I would recommend this dealership for anyone looking Always a pleasure. I would recommend this dealership for anyone looking More

Great communication. Reliable, knowledgable staff. Clean work. Thank you to everyone at Wayne Ford for your service. Reliable, knowledgable staff. Clean work. Thank you to everyone at Wayne Ford for your service. More

Very professional curtesy was A1 Freindly polite on time gave vehicle back just like when they picked it up gave vehicle back just like when they picked it up More

I recently left a review where I had an issue with this dealer. Since then, I got in contact with Matt in service and he rectified the problem and we settled the matter. My issue was a charge for and updat dealer. Since then, I got in contact with Matt in service and he rectified the problem and we settled the matter. My issue was a charge for and update and the tech not resetting my oil life percentage. Because of that I noticed my tires were all listed at 35 psi on my inspection sheet, while in reality they all read 65 psi. I brought this to Matt’s attention and he told me he would speak to the technicians and make sure that it doesn’t happen again going forward. He also was able to offer me some items as a way to make the situation right. I’m happy that the issue was fixed and have confidence that customers’ vehicles will be taken better care of. I would leave a 5 star review, but because of the issues with my inspection sheet not matching the actual information on my truck, I can’t. That is a safety issue and raises concerns about the accuracy of the rest of the inspection. In the future, I hope I can leave a 5 star review. More