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Wayne Ford - Service Center

Wayne, NJ

4.6
1,014 Reviews

1,014 Reviews of Wayne Ford - Service Center

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July 02, 2025

Muy amables y super rápido me explicaron lo q arian y el tiempo todo muy bien felicidades More

by Vela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No recuerdo sus nombres lo siento
July 02, 2025

Scheduling was easy with very good service availability dates, check-in process flawless, and diagnostics accurate. Replacement part was available the next day and my vehicle was fixed without any issues. More

by Peter K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2025

As always very reliable, polite and professional. And the pick up and delivery is extremely useful More

by Bri e
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2025

Staff was courteous and professional. My service was completed in a timely manner. Excellent experience! More

by Gene H.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2025

Michelle is an asset to not only Wayne Ford but Ford Co. in general. Michelle provides great customer service and it's a pleasure dealing with her. All my experiences at Wayne have been great and people lik More

by BTYRANSKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 28, 2025

Prompt service. It was very helpful that I can track the pickup on real time. More

by TEALFROSTED
Recommend Dealer
Yes
Employees Worked With
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Redmon
June 27, 2025

There was grease on my visor when I picked up the car from an oil change The appointment I first made was dropped somehow, even after getting a confirmation. I had to wait several weeks for another ap More

by CHER8993
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t recall any of the service people’s names, but they were all very professional and friendly that day
June 26, 2025

Service has always been easy and efficient. Michelle and the others at drop off were courteous and professional. Always pleasant More

by ETBERRIOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Valet who dropped my Edge off after service
June 26, 2025

Excellent Everyone was professional and treated me with respect and courtesy Guys who picked up and dropped my car from my house very polite too More

by SILVIAH97
Recommend Dealer
Yes
Employees Worked With
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Redmon
June 26, 2025

They are great people, working on time and resolve any problems if i have. I recomended anyone Wayne Ford More

by Lizbeth_g
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Halliwell
5.0
This rating includes all reviews, with more weight given to recent reviews.