Back

Wayne Ford - Service Center

Wayne, NJ

4.5
949 Reviews

949 Reviews of Wayne Ford - Service Center

Sort by
March 21, 2024

Michelle was absolutely great to work with and had my vehicle back to me quickly. More

by GRANDALL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 11, 2024

Conveniently located in Wayne, NJ by rt 46. Visit is simple, by appointment and on time. No excessive waiting for your car's turn. Knowledgeable and customer oriented. My 2010 Mustang was maint More

by SGANCARZ7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Halliwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 29, 2024

It's a pleasure working with Matt and Michelle The are very accommodating. Happy to work with them More

by Pelle07508
Recommend Dealer
Yes
Employees Worked With
Matt
February 26, 2024

Professional, courteous, friendly Took care of my car. No problems. Easy to deal with. Quality people. More

by TPinBC
Recommend Dealer
Yes
Employees Worked With
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Redmon
February 25, 2024

Always a very pleasant experience The staff at Wayne ford treats you like family. Excellent service More

by nluberto
Recommend Dealer
Yes
Employees Worked With
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Redmon
February 24, 2024

The customer service representative was friendly, knowledgeable and professional and took care of my issue in a short time. More

by nickzolf
Recommend Dealer
Yes
Employees Worked With
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Redmon
February 22, 2024

Everyone was 100% attentive 6 stars all the way around best ford dealership I have ever been to More

by Thomasscaglione007
Recommend Dealer
Yes
Employees Worked With
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Redmon
February 18, 2024

She was rude, offered zero customer service and eventually refused to speak to me so I requested a new service manager. She needs to be reminded of how to handle customers and how to offer good cus More

by David.bulmer
Recommend Dealer
No
Employees Worked With
Michelle Redmon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Redmon
February 18, 2024

Not now I can't sorry You are counting my words now? ?? Please do not send text to my phone any more More

by CASPION3
Recommend Dealer
Yes
Employees Worked With
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Redmon
February 17, 2024

They know me so that's so much better than explaining yourself 100 times. They are nice, they are resourceful and professional More

by Jenniferluzzi621
Recommend Dealer
Yes
Employees Worked With
Both Michelle and Matt
...
37
...