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Wayne Ford - Service Center

Wayne, NJ

4.5
938 Reviews

938 Reviews of Wayne Ford - Service Center

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March 02, 2023

Offered free pickup and delivery for oil change. Right on time, and reasonable price for oil change. More

by WAYNEWOLVERTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Halliwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skylar Mawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2023

When I dropped off my car everyone was so freindly. I will recommend this place for buying a new car. More

by Baumjl12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Halliwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skylar Mawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2023

They fixed my Ford Transit Van in a timely manner and did a very nice job. More

by Keith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 26, 2023

Excellent service and communication from service dept. would come back again. Pickup and delivery service was readon we used this dealership. More

by FLASHLAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Concepcion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Korey Knight
February 24, 2023

I expected that the car will be serviced for free as this is a serious issue of a recall but instead i have been fooled by the staff saying that I will be charged for the repair. I have already taken legal a More

by ankush
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Halliwell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Redmon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Skylar Mawson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2023 -

ankush responded

For a service that shall be covered under a recall. Instead of apologising the staff told me that i will be charged for rectifying the recall issue. Its not FORD its FRAUD

February 24, 2023

Staff is friendly and knowledgeable. My car was delivered to me in a timely fashion and with care. More

by TPCARTER
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 23, 2023

It was last minute headlight went out - Thank you! My left bulb now may be misaligned More

by bill_hutch_burke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Halliwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skylar Mawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 20, 2023

Excellent service, amazing help with step by step updates. Was able to know what was happening at all times. Thanks Matt More

by Alicia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Halliwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 16, 2023

Excellent and efficient service. The technicians are meticulous at what they do. The service writer is very friendly and greets you with a smile. She always asks the right questions More

by HCELLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 14, 2023

Only problem, could not connect to wifi. All other service and people staff were very good. More

by FRANK.BOOKHOLT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Halliwell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skylar Mawson
4.0
This rating includes all reviews, with more weight given to recent reviews.
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