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Wayne Ford - Service Center

Wayne, NJ

4.5
938 Reviews

938 Reviews of Wayne Ford - Service Center

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December 22, 2022

Service was quick, polite, and Michelle kept me informed of the progress of the service appointment. More

by jbutz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 16, 2022

Great service for oil change and tire rotation. It took roughly 45 minutes to do the service.Service advisor Matt recommendation for future services is A+. More

by Alfredgranados
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Halliwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 16, 2022

Never received a call or text for recall repairs. No available car for use during service. More

by tlfrost72
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Halliwell
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 15, 2022

They great feel free to try them I have been with them for ten ue More

by dexman4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Halliwell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2022

Great service was provided with PU. On time and friendly crew to work with. thank you! More

by CHISATOTAKADA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Halliwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : TJ Lorenzi
December 13, 2022

They have been very easy to work with, schedule, true to their wait times, and answer questions. More

by MJK1278
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Halliwell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : TJ Lorenzi
December 09, 2022

Pleasant and efficient staff. Good service. Had a safety recall on my vehicle and the problem was quickly solved. More

by Zorro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know the names.
December 09, 2022

A wonderful experience everyone was very nice, professional, and friendly, and accommodating. My car was ready in a very timely manner Merry Christmas 🎄 More

by Starr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Halliwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Van Peenen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Wainwright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Rotella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skylar Mawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Braunstein, TJ Lorenzi
December 08, 2022

The wait for the parts to come in and the vehicle to be fixed was frustrating (over 2 weeks). Plus the wait for a loaner (one week) and the loaner reeking like smoke, masked with odorizer, was also frustra More

by ucabrera09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Halliwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 08, 2022

Service department was outstanding. Professional, caring and knowledgeable They are an asset to your company More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Halliwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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