Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Wayne Subaru
Pompton Plains, NJ
1,568 Reviews
Wayne Subaru has been family-owned and operated since November 1, 1977. We are proudly recognized as being the only exclusive Subaru franchise in Passaic and Morris Counties (we are not part of an auto group, and we are not a multiple franchise retailer). We are a leading provider of new and used Subaru cars thanks to our quality automobiles, competitive prices and superior sales specialists.
Wayne Subaru has been and remains committed to delivering a consistent level of excellence when serving all of our customers’ needs. When servicing our customers in the Northern New Jersey area (and beyond), we deliver a comprehensive, high quality, and truly exceptional experience for our customers from the minute they step into our Retail Store. Not only do we maintain an excellent inventory of cars, drivers will find our finance professionals are adept with helping them secure the best rates available on auto financing and Subaru leases; and we also maintain a Subaru auto repair and service center, along with a fully-stocked auto parts department. We have everything a customer needs.
Over the years, Wayne Subaru has proudly grown to be one of the most respected Subaru Retailers in the area.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,568 reviews
July 03, 2019
4 stars for my 4th Subaru I have just purchased my 4th Subaru from Wayne Subaru. Wayne Subaru makes the buying process easy. They are eager to please and do what they can to de I have just purchased my 4th Subaru from Wayne Subaru. Wayne Subaru makes the buying process easy. They are eager to please and do what they can to deliver everything you are looking for. I recommend Wayne Subaru More
by MFUNGE
Verified CustomerEmployees Worked With
Nick Gigantes
July 03, 2019
Terrific All aspects were professional and timely. Nick Gigantes took his time explaining the process including the test drive. David Fried explained the finan All aspects were professional and timely. Nick Gigantes took his time explaining the process including the test drive. David Fried explained the finances completely. I was very happy with the deal. More
by jbergen1
Employees Worked With
David Fried, Nick Gigantes
July 01, 2019
Awesome dealership! Wayne Suburu on Route 23 is by far the easiest car dealership I have ever dealt with. All the staff were straightforward, easy to talk to, and helpfu Wayne Suburu on Route 23 is by far the easiest car dealership I have ever dealt with. All the staff were straightforward, easy to talk to, and helpful. We already knew we were buying a Suburu, and Steve helped us pick just the right one. Everything went smoothly and quickly. Before we knew it, we were driving home with our new Outback. More
by ikspsych
Employees Worked With
June 26, 2019
Streamlined & stress-free experience I usually dread car buying, but after "doing my homework," I chose Wayne Subaru for its best online price & for the good referrals I had gotten. We k I usually dread car buying, but after "doing my homework," I chose Wayne Subaru for its best online price & for the good referrals I had gotten. We knew exactly what we wanted, & Steve D. made it a pleasant, streamlined & stress-free experience with no pressure. He also patiently and clearly explained how to use the new technology. Everything was done efficiently and professionally. Steve & the office staff were also very responsive to my emails and calls. We will definitely go here for future cars & recommend him & this dealership to others! More
by Forester Family
June 24, 2019
Car shopping Very helpful and fast experience including finance. Took test drive on new and used cars. Used car manager gave us more information about the car and Very helpful and fast experience including finance. Took test drive on new and used cars. Used car manager gave us more information about the car and financing. More
by kieftesharp
Employees Worked With
Nick Gigantes
June 17, 2019
No nonsense,easy to deal with Mark Waltich made the purchase, easy,straight forward and a pleasure I would recommend this dealership. Great team work ,professional and looking fowa Mark Waltich made the purchase, easy,straight forward and a pleasure I would recommend this dealership. Great team work ,professional and looking foward to do business with them again More
by happysgaragell
June 13, 2019
SATISFIED CUSTOMER KEN Was great to work with. From the first time I went to the dealer he was very friendly and helpful. Discussed my financial needs and explained abou KEN Was great to work with. From the first time I went to the dealer he was very friendly and helpful. Discussed my financial needs and explained about all the vehicles in detail and after I leased my new vehicle I got a nice surprise gift and follow up calls and texted. Would recommend Ken to any one. More
by PURSLEYJL
Employees Worked With
Ken Whritenour
June 03, 2019
Treated With Respect and Very Helpful I was late for an appointment on a very bad night and was greeted by name and offered a cup of coffee before meeting Joan. After some discussion I was late for an appointment on a very bad night and was greeted by name and offered a cup of coffee before meeting Joan. After some discussion she offered to call my my wife; she then explained a few things and even gave a good description of the color of the car I eventually purchased at a fair price. Since the dealership would not accept my 1998 Ford for a trade in she also told me of a way I could easily get get rid of that old car and make some money on the deal. More
by biovin
May 30, 2019
Great to deal with! No nonsense. Received fair price on my trade and new lease. Would recommend this dealership and plan to do business there again in the future. No nonsense. Received fair price on my trade and new lease. Would recommend this dealership and plan to do business there again in the future. More
by Subaru Fan
May 26, 2019
Best Car Buying Experience I Ever Had! The reason why I gave a 5* rating is because I’ve had many dealings with car dealerships throughout the years and every single one of them have been The reason why I gave a 5* rating is because I’ve had many dealings with car dealerships throughout the years and every single one of them have been horrible. When you walk in the door, they ‘attack’ you like you’re their prey and I dread it every time I walk in a dealership. My husband and I weren’t ‘attacked’ when we entered Wayne Subaru, we were greeted with a ‘hello’ from two ladies and after 10 or so minutes, approached to ask if we needed any help or had any questions, when I replied that I was ‘just looking’, the ladies said no problem, if you need anything just come over. The staff who assisted me in any way were John Picorale, Manager of Used Car sales; who connected us with Sean Donnelly, Sale/Leasing Consultant who assisted me with the choosing, test driving, all details between each vehicle I was looking at before making a decision; David Fried, the Finance man who explained every single line on the paperwork and explained about the Extended Packages and App offers as well as all the financial stuff and made sure I understood everything (and honestly this is the first time ever that I actually did understand everything!); the young man, I believe his name is Joe who showed me everything in the vehicle and what it was for and how to use it and even had me do things myself as well as setting up my blue tooth and Android App. These gentlemen were professional, friendly, patient and good humored. I felt comfortable dealing with each of them and this purchase was the first and only one that I can say was the BEST purchase experience I have ever had! I choose the 2019 Subaru Forrester Premium and I truly am enjoying my SUV!!! Thank you Wayne Subaru for a wonderful, pleasant purchasing experience. I would definitely recommend Wayne Subaru! More
by Lori A.
Employees Worked With
Other Employees :
John Picorale ---I believe the young man who showed me the car at the end was named Joe but Sean would know for sure., David Fried
