Wayne Subaru

Beware of dishonest sales practices. We asked both the salesman, Anthony and the manager, Dan, several times if the price they were quoting us for a car included NJ sales tax and were t We asked both the salesman, Anthony and the manager, Dan, several times if the price they were quoting us for a car included NJ sales tax and were told yes. It was even included on a list Anthony wrote of everything included in the price. When the paperwork was drawn up, they attempted to ADD sales tax -- approximately $1500. We reminded them of our conversations and pointed out the written list, and we were told it was a misunderstanding and that they "couldn't sell a car for that price" if it included tax. Clearly, they lied to us up front, hoping either we would not notice, or, after 2 visits and 4 hours at the dealership we would just give in. We walked. Buyer beware. More

EXTRAORDINARY SERVICE DEPARTMENT The service manager, Joe W. and his service advisors - Brian & Danny are very Professional , honest & very caring. They truly treat you like a fami The service manager, Joe W. and his service advisors - Brian & Danny are very Professional , honest & very caring. They truly treat you like a family member. We have been taking our cars to be repaired to this service department for over 4 years. The best experience ever You don't feel like they are taking advantage of you The entire service team is EXTRAORDINARY!! Thanks for treating us like family and thanks for always listening to all my dental problems!!! Ann Marie More

Very good! My husband just brought a brand new sti here at Wayne, Subaru. Joan was the one who handled our inquiries first and then more help and assistance came My husband just brought a brand new sti here at Wayne, Subaru. Joan was the one who handled our inquiries first and then more help and assistance came from Mark (manager i believe) and Dave. Everybody was very helpful and easy to work with. Thanks for giving us a pleasant experience! More

Frank - We met with the sales representative when we arrived. He was really nice and friendly. But because I had filled out a email request the night before We met with the sales representative when we arrived. He was really nice and friendly. But because I had filled out a email request the night before, I was then paired up with Frank. He was just awkward - smelled bad, and made my experience very difficult at the dealership. I couldn't understand him. I wish I was allowed to stick with the first man I met. I didn't pursue the purchase of a subaru because of the cost of the vehicle, but I loved the Crosstrek. More

relaced my wifes "lemon" Have leased or bought many Subarus here over the years. When my wifes car had a myriad of problems Bob and his crew bent over backwards to buy out ol Have leased or bought many Subarus here over the years. When my wifes car had a myriad of problems Bob and his crew bent over backwards to buy out old lease and put her in a new one. We love our Subarus and have never had anything but good experince here. Thanks Wayne Subaru. More

Check It Out Great experience. Worked with Donnie Izone test driving and developing price. Very comfortable visits and transparent pricing. Focus was on my comf Great experience. Worked with Donnie Izone test driving and developing price. Very comfortable visits and transparent pricing. Focus was on my comfort. Take his advice on test driving the different models at the same visit so you can see the side by side comparison. This family owned business creates a relaxed environment. Thank you Wayne Subaru! More

Charles,Charles,Charles!!! I am writing this review for one basic reason. That reason is Charles M.He is the best!I have never bought anything that went as smoothly as buying th I am writing this review for one basic reason. That reason is Charles M.He is the best!I have never bought anything that went as smoothly as buying this car from Subaru Wayne and Charles.If you are dreading the car buying experience, go see Charles. You won't be pressured, you won't be pushed, and you won't be pestered.He knows the cars that he sells and is a great resource for any questions that you have about the car or the purchase before or after the sale.I fully intend to buy my next car from Charles. More

Donnie is great Donnie is honest, straightforward, thoughtful and reliable. He knows Subaru well and this dealership has very fair pricing. I recommend working with D Donnie is honest, straightforward, thoughtful and reliable. He knows Subaru well and this dealership has very fair pricing. I recommend working with Donnie. He made buying a car a fun experience and he went out of his way to help me. More

NO PRESSURE, HONEST, AND ALL AROUND TERRIFIC I love this dealership! Nick G was a great HONEST salesman as was everyone I dealt with at Wayne Subaru. If you are thinking about buying a Subaru t I love this dealership! Nick G was a great HONEST salesman as was everyone I dealt with at Wayne Subaru. If you are thinking about buying a Subaru this is the dealership to go to! More

good place to buy a car I bought a used Hyundai a couple of days ago. Charles had a very relaxing approach, not pushy, answered to any question and really committed to resolv I bought a used Hyundai a couple of days ago. Charles had a very relaxing approach, not pushy, answered to any question and really committed to resolve any possible issue. For sure not the typical salesman. Maybe the Manager could have done a little bit more about the price, but I'm really satisfied. More