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Wayne Subaru
Pompton Plains, NJ
1,370 Reviews
Wayne Subaru has been family-owned and operated since November 1, 1977. We are proudly recognized as being the only exclusive Subaru franchise in Passaic and Morris Counties (we are not part of an auto group, and we are not a multiple franchise retailer). We are a leading provider of new and used Subaru cars thanks to our quality automobiles, competitive prices and superior sales specialists.
Wayne Subaru has been and remains committed to delivering a consistent level of excellence when serving all of our customers’ needs. When servicing our customers in the Northern New Jersey area (and beyond), we deliver a comprehensive, high quality, and truly exceptional experience for our customers from the minute they step into our Retail Store. Not only do we maintain an excellent inventory of cars, drivers will find our finance professionals are adept with helping them secure the best rates available on auto financing and Subaru leases; and we also maintain a Subaru auto repair and service center, along with a fully-stocked auto parts department. We have everything a customer needs.
Over the years, Wayne Subaru has proudly grown to be one of the most respected Subaru Retailers in the area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,370 reviews
October 22, 2022
If I can, I don't want to give any star to Wayne Subaru. In 2020, I am so excited planning to purchase a Subaru. After communicating with the Internet Sales, I had made an appointment to go in Wayne Subaru In 2020, I am so excited planning to purchase a Subaru. After communicating with the Internet Sales, I had made an appointment to go in Wayne Subaru to have test drive. Having waiting in the lobby for more than 30 minutes, finally met the Sales Associate. He did not even welcome me and my husband, first thing he said was "if you come in for the $50 gift certificate, here it is, don't have to waste his time." It's so ridiculous. We never have met such a rude Sales Associate. Walked out the door and never want to deal with this Dealer. Unfortunately we forgot the name of the Sales Associate who was so arrogant to customers. More
by m2020
Employees Worked With
forgot the name
Helpful 
Verified CustomerOctober 21, 2022
Very friendly and helpful. Not pushy or intimidating but just trying to help us get what we want. Not pushy or intimidating but just trying to help us get what we want. More
by dan.michelle2019
October 20, 2022
Professional patient through efficiency understanding knowledge attentive dedicated accountable service respect ethical innovative standards value knowledge attentive dedicated accountable service respect ethical innovative standards value More
by BTORRAO
October 18, 2022
Our sales representative Steve was knowledgeable, friendly and very helpful with our purchase. Steve also went above and beyond to assist us. friendly and very helpful with our purchase. Steve also went above and beyond to assist us. More
by mzilbert3
Employees Worked With
October 13, 2022
While buying a car is never a good time, working with Sean, Dave and their team was a pleasure. They are very knowledgeable about your product and were so patient with our questions. Sean, Dave and their team was a pleasure. They are very knowledgeable about your product and were so patient with our questions. More
by RYSFAM
October 12, 2022
Very happy. Worked to straighten out the delivery issue for us. Would recommend to others. Worked to straighten out the delivery issue for us. Would recommend to others. More
by psmcgowan
October 08, 2022
Hands down, the best dealership experience I have ever had. I went to one other Subaru dealer (the one on Route 17) and received no attention at all from the salespeople and the information I was given by had. I went to one other Subaru dealer (the one on Route 17) and received no attention at all from the salespeople and the information I was given by them was flat-out incorrect at some points. Wayne Subaru, on the other hand, was absolutely amazing. Their customer service was above and beyond what I could have imagined. I highly recommend working with Sean Donnelly. He was a great salesman and super knowledgeable! He kept in contact with me regularly during the purchasing and delivery process. You can't go wrong shopping at Wayne Subaru. More
by Doozie.Berry
October 08, 2022
Wayne Subaru was amazing! They were very helpful at helping me get a new car quickly & making me feel at ease. Both Mark the manager & Ken my dealer were very courteous & avai They were very helpful at helping me get a new car quickly & making me feel at ease. Both Mark the manager & Ken my dealer were very courteous & available when we I have any questions. I’m very happy with my 2023 Subaru Crosstreck. More
by Donna
