Wellesley Toyota

Purchasing a New Car My experience with Wellesley Toyota began online when I requested information for a new car. Their online personnel responded to my email inquiry (i.e My experience with Wellesley Toyota began online when I requested information for a new car. Their online personnel responded to my email inquiry (i.e., price, discount and availability) promptly and professionally (i.e., without any hassle or any back and forth). I followed up with an onsite visit where I received further discount and purchased the car. My overall experience with Wellesley Toyota was much better compared to other dealerships. More

Disapproved with abbusive tone V. disappointed with the customer service today at the Wellsley Toyota. During the test drive of a HighLander on route 9 with the sales consultant, a V. disappointed with the customer service today at the Wellsley Toyota. During the test drive of a HighLander on route 9 with the sales consultant, as I proceeded to step on the gas peddle to test out the acceleration for a good 3-5 seconds, the Highlander accelerated faster than what we anticpated. The speed limit on route 9 is 50 miles/hour, there was a brief second or two the car was going at 60 miles/hour. The sales consultant asked me to slow down, and challenged me if I would drive like that with my own car? I said no, but I am trying out the acceleration for the Highlander. I immediately followed his advice and slowed down the car. After I came back to the office and used a bathroom break, there was a tall man who tried confirm with me what other vehicles that I plan to test drive. He told me to go below the speed limit and DO NOT ABUSE the vehicle. The going below the speed limit makes sense, though it was only for 1-2 seconds... I thought that last line saying abusing the vehicle was excessive, I have done pretty of test drives elsewhere to test the acceleration and never heard such a thing. I wish that tall man from the dealership would ask me in details what happened first, before insulting a customer who is not used to the acceleration of the car. Additionally, the sales consultant only worked there for 1 year, and keeps asking me the price range that I am looking for before even test driving the Highlander that I am interested. I kept letting him know that it's less about the price and more about if I like the car. I wish that sales consultant would just listen and give a little to the customer and instead of being a pushy sales person. Finally, this is a relatively light weekday with v. few customers. I hope the dealership can improve with it's service and comments esp if a customer is v. serious about buying the car, not limited by the pricing, but just didn't want to get pushed by saying "I am not planning to buy the car today". More

Toyota RAV4 Purchase Jason helped me out a lot in buying a new car. He let me test drive a couple different cars and helped me with features and financing options. Overa Jason helped me out a lot in buying a new car. He let me test drive a couple different cars and helped me with features and financing options. Overall, a very good experience. More

The Best I’m been buying have been buying cars for over 60 years and the last 15 years the only dealership that I would consider is Wellesley Toyota. Last week I’m been buying have been buying cars for over 60 years and the last 15 years the only dealership that I would consider is Wellesley Toyota. Last week I had the pleasure of doing business with Jason Crede. from the minute I met him and told him my needs in less than a half hour I signed on the dotted line . I forgot to mention the General Manger Mr. Shaun Fisher he is the best . More

As always, great service! We’ve been leasing cars from Toyota Wellesley for several years now; as always exceptional service, great prices. We will continue leasing from Welles We’ve been leasing cars from Toyota Wellesley for several years now; as always exceptional service, great prices. We will continue leasing from Wellesley Toyota in the future. More

Wellesley Toyota provides, in my opinin I was intetested in purchasing a used Toyota Tacoma and happened to find exactly what i was looking for, a great truck, great service and fair price. I was intetested in purchasing a used Toyota Tacoma and happened to find exactly what i was looking for, a great truck, great service and fair price. Both Nathan and the Sales Manager David made this purchase a wonderful experience. I have already recomended this Dealership to my co-workers. A very positive experience for sure! More

Great salesman Bought a 2016 Toyota RAV4 in July from sales rep Henry Esteve and was not pressured into buying a new vehicle .Helped me on exactly what I was lookin Bought a 2016 Toyota RAV4 in July from sales rep Henry Esteve and was not pressured into buying a new vehicle .Helped me on exactly what I was looking for a used car with low mileage.Henry is a great guy and salesman and very helpful.Also Shaun Fisher was excellent. Would definitely purchase there again. Stephen M More

Best dealership around! I spent weeks looking for a Toyota and dealing with so many different problems at other dealerships. Most of the salesmen I talked to had no knowledge I spent weeks looking for a Toyota and dealing with so many different problems at other dealerships. Most of the salesmen I talked to had no knowledge of the cars I was looking at - they just read the specs off the sheet and were unable to answer any of my questions. Then I went to Wellesley Toyota. John showed me the ins and outs of my car and was able to explain EVERYTHING. He was over the top professional and polite and I was so impressed with the quality of help. Whenever I need another Toyota, I will be going to Wellesley first. More

Salesman Mark Welcome We were in the market for a new 2019 Toyota Tacoma and came to Toyota of Wellesley. We met salesman Mark Welcome and he was very courteous and friend We were in the market for a new 2019 Toyota Tacoma and came to Toyota of Wellesley. We met salesman Mark Welcome and he was very courteous and friendly. We very quickly realized that he was extremely professional and knowledgeable. He was a very personable and not pushy gentleman. I would definitely ask for him again if in the market for a car or truck. He deserves the five stars. More

Used Toyota Purchase 2019 Great experience buying a pre owned Tacoma from Nate- he went out of his way to find my father the perfect truck for his budget. Nate is a man of his Great experience buying a pre owned Tacoma from Nate- he went out of his way to find my father the perfect truck for his budget. Nate is a man of his word and even called many times outside of business hours to keep the deal moving forward. Only recommendation to Nate or this dealership is that they move slower than other dealerships. Not a bad thing- just not the fastest moving bunch. More