
Wellesley Volkswagen
Wellesley, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Michael Eustace in sales is a great help. He spent a lot of time helping us find the model we need in the range of a few hundred miles in this difficult time when the inventory is very limited. He's very kn of time helping us find the model we need in the range of a few hundred miles in this difficult time when the inventory is very limited. He's very knowledgeable about the car and I've been learning a lot about what I'm paying for. He's been always excited to show us the cool functionalities of the car. He is willing to seek a better retail price and a better financing rate for us. At one point we signed the financing documents where the retail price was not the price we negotiated earlier and we didn't notice that. Michael was willing to get to the bottom of it and refund us the difference. I've worked with Michael to purchase two cars in the last three months and I love both. More
All the staff were friendly, they made me feel at ease and comfortable. I would recommend them anytime. and comfortable. I would recommend them anytime. More
Jens was most helpful from the time we called to when we met him in person. He's very personable and gave us enough time for a test drive. Once we mentioned parts we want to get fixed, it was done without a met him in person. He's very personable and gave us enough time for a test drive. Once we mentioned parts we want to get fixed, it was done without any debate or hassle. Very pleased with the service from beginning to end. Highly recommended! Thank you!! More
Our car buying experience with Wellesley VW was a breeze from start to finish. Jens Albecht was extremely helpful, friendly and responsive. He wasn’t pushy at all and helped us find the exact Tiguan we were from start to finish. Jens Albecht was extremely helpful, friendly and responsive. He wasn’t pushy at all and helped us find the exact Tiguan we were looking for. He explained everything and walked us through all the vehicle’s features. The experience was seamless I would highly recommend Wellesley VW and Jens if you’re shopping for a new vehicle. More
Very pleasant place. Jens was great. But, it is a seller’s market and they are taking full advantage of that. seller’s market and they are taking full advantage of that. More
Comfortable wait, they finished sooner than they thought. I would have been more comfortable if there were signs asking for customers to be masked, and would have liked to see an air purifier. There was anot I would have been more comfortable if there were signs asking for customers to be masked, and would have liked to see an air purifier. There was another customer with her mask down coughing up a storm, which in these times is unnerving. While WVW is not causing her to act this way, I would have liked to see them create a healthy environment and ask for cooperation. Other than that, they were great! More
Eric was great. Not pushy, answered all questions with confidence. Car looks and drives quite well confidence. Car looks and drives quite well More
5 they were very courteous and caring of my needs they even gave me a ride home from the dealer and pick me up when my car was done! even gave me a ride home from the dealer and pick me up when my car was done! More
Drew was fantastic in making sure you felt like you were getting taken care of. Made you feel like you were going to your local mechanic and was someone you could trust! getting taken care of. Made you feel like you were going to your local mechanic and was someone you could trust! More
Everybody here was super attentive to my needs. Everythibg I asked for was done and it was a pleasure to be there needs. Everythibg I asked for was done and it was a pleasure to be there More