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Wellesley Volkswagen
Wellesley, MA
3,331 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 3,331 reviews
September 15, 2021
Mr. Ricci is an excellent Service Advisor! Please continue to hire people of his caliber. The service that he provides is second to none. continue to hire people of his caliber. The service that he provides is second to none. More
by SHEBYRUSTY
Verified Customer
September 14, 2021
The entire experience was most professional from the initial visit through the description and ordering of the particular Tequan model ( - with requested accessories and features to the delivery and pur initial visit through the description and ordering of the particular Tequan model ( - with requested accessories and features to the delivery and purchase. More
by Wclover999
Employees Worked With
September 14, 2021
Focused and to the point. Took care of my problem and had the car back to me in good time and cleaner than I had left it. the car back to me in good time and cleaner than I had left it. More
by johnb
Employees Worked With
September 14, 2021
This dealership is outstanding! Eli, in finance supported , and guided me through the process of buying out a lease. I’ve used this dealership for years, would only use this dealership. The receptionist, sal , and guided me through the process of buying out a lease. I’ve used this dealership for years, would only use this dealership. The receptionist, sales, service department and finance department make the experience of owning, buying, leasing a car easy, and with a caring , understanding way toward the customer. I highly recommend Wellesley Volkswagen. More
by CAROLMARYGALL
September 13, 2021
Great customer service. Professional and helpful. Wonderful experience. Would recommend to all. Thank you to all. Wonderful experience. Would recommend to all. Thank you to all. More
by WWPOPPER
Employees Worked With
Other Employees :
Aaron Gottlieb, Matt Pitts, TJ Jabour, Samantha Briody
September 13, 2021
Fantastic experience - dealt with Kevin Mullin throughout. I received my car last Friday and got a thorough walk through of all its features, Very happy customer. Would 100% recommend. throughout. I received my car last Friday and got a thorough walk through of all its features, Very happy customer. Would 100% recommend. More
by tom.keane
September 11, 2021
Wellesley Volkswagen presented again excellent technology & technical service, & approach to engine issues regarding software upgrade to address the ongoing stride to reduce carbon emissions from vehicle eng & technical service, & approach to engine issues regarding software upgrade to address the ongoing stride to reduce carbon emissions from vehicle engines. Thank you again for outstanding approach for ongoing adjustments in vehicle technologies. Will see you again soon when repairs required. Rita Cunningham, Project Coordinator Consultant - Sanofi Pharmaceuticals; rcunni3100@comcast.net; 617-331-7592 More
by rcunni3100
September 09, 2021
I was given timely call backs and my agent was there with answers to my questions We worked together and accomplished our goal I was very satisfied answers to my questions We worked together and accomplished our goal I was very satisfied More
by JILL.HALPERIN2
Employees Worked With
September 09, 2021
We had a great experience. Knew what we wanted and the dealership accommodated us with everything we asked for. Jens was fantastic! Will buy again. dealership accommodated us with everything we asked for. Jens was fantastic! Will buy again. More
by Jmdrmd33
Employees Worked With
September 09, 2021
We experienced issues with the technician’s work when we left the lot. However the service supervisors quickly took care of the issues and were VERY apologetic. Additionally, the assistant service manager d left the lot. However the service supervisors quickly took care of the issues and were VERY apologetic. Additionally, the assistant service manager did call and offered credits to future service. Wellesley very focused on customer satisfaction More
by KEB155
