Wellesley Volkswagen

They got me in for an emergency repair. It’s not the first time they’ve been so responsive. first time they’ve been so responsive. More

Another good experience at Wellesley VW. The service and repair work is accurate and fairly priced.. The facility is clean and a comfortable place to wait. The staff is knowledgeable and willing to answer q repair work is accurate and fairly priced.. The facility is clean and a comfortable place to wait. The staff is knowledgeable and willing to answer questions about the work. More

I just had the BEST experience at this dealership. If I could give them 6 stars I would! Andreas Becker was so helpful throughout the transaction, he made it seamless. You can tell everybody there clearly could give them 6 stars I would! Andreas Becker was so helpful throughout the transaction, he made it seamless. You can tell everybody there clearly goes above and beyond to provide stellar customer service. Special shout-out to Meghan Murphy for making this possible to begin with. Thank you all for your help, I am truly grateful. More

We just bought a new VW ID4. We were very very lucky to have met Jens Albrecht of Wellesley VW. His intimate knowledge of the car was beyond helpful. He was also very attentive to us throughout the process have met Jens Albrecht of Wellesley VW. His intimate knowledge of the car was beyond helpful. He was also very attentive to us throughout the process with NO pressure. I would buy another from him in an instant. More

We are very happy with our purchase, and the dealership, particularly our salesperson Jens. When our new car was delayed, the dealership very helpfully allowed us use of a loaner until it arrived. Quick particularly our salesperson Jens. When our new car was delayed, the dealership very helpfully allowed us use of a loaner until it arrived. Quick and patient to respond to queries. More

I just bought a new car from Jens- he was so incredibly helpful and attentive during the entire process. He explained everything about financing in simple terms so we completely understood, and was always helpful and attentive during the entire process. He explained everything about financing in simple terms so we completely understood, and was always willing to answer all our questions More

Kevin Mullin was very courteous and helpful with the sales process. He gave enough time to test drive and was never high pressure with his approach. He went through the features of the new car and spe sales process. He gave enough time to test drive and was never high pressure with his approach. He went through the features of the new car and spent enough time to explain everything in a transparent manner. Will definitely buy from this dealership again. More

Excellent service from Kevin Mullin in Sales, Eli Hanna in Finance, and Meghan Murphy in Internet Sales. Kevin is highly knowledgeable and personable. Fair deal on my trade. Will be back. in Finance, and Meghan Murphy in Internet Sales. Kevin is highly knowledgeable and personable. Fair deal on my trade. Will be back. More

Drew Ricci was great. He helped me figure out a glitch with the VW Care maintenance plan on my Golf R so that I could use it at Wellesley VW. (I bought the car out of state and that dealer forgot to activ with the VW Care maintenance plan on my Golf R so that I could use it at Wellesley VW. (I bought the car out of state and that dealer forgot to activate the plan.) When the issue was fixed, he was super helpful and friendly in performing the 3 year maintenance and a couple other little things the car needed. In and out in a couple hours, and he checked in a couple times to update me. Not living in Wellesley, I have a few other dealers I could go to for service, and while I can't make comparisons, I've been really happy with the job the Wellesley team has done in the three years I've owned my (first) VW. Thanks, Drew! More

This is a really well run service department. Excellent communication and follow up. Work is clearly articulated and the estimates are accurate. When there are service options they take the time to expla communication and follow up. Work is clearly articulated and the estimates are accurate. When there are service options they take the time to explain the pros/cons trade offs etc. no pressure. Super courteous. More