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Wellesley Volkswagen
Wellesley, MA
3,368 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 3,368 reviews
May 04, 2021
Andreas is a pleasure to work with. This is my second purchase from him and I will be back when I need a new car. purchase from him and I will be back when I need a new car. More
by MEMBRL
Verified CustomerEmployees Worked With
May 04, 2021
Excellent dealership, the staff is knowledgeable and always willing to answer any questions. The pricing is fair and the work is done right the first time. always willing to answer any questions. The pricing is fair and the work is done right the first time. More
by billc508
May 01, 2021
There was a miscommunication at first, but they took a quick action once the situation was understood. Overall I had a good experience at Wellesley VW. quick action once the situation was understood. Overall I had a good experience at Wellesley VW. More
by YUEZHAI71
Employees Worked With
Matt Pitts
April 30, 2021
Felt big time scammed. Came into buy windshield wipers and then mentioned I had heard a loud muffler type sound in my trunk.Paid $100.00 to get it diagnosed. Drew came out with a bill for $1,700.00 to rep and then mentioned I had heard a loud muffler type sound in my trunk.Paid $100.00 to get it diagnosed. Drew came out with a bill for $1,700.00 to replace both the wheel bearings and springs and that it was so much better not to have an inspector come out. Sounded high in price to me considering it was going through a warranty policy I paid $2,800.00 for. After paying the $100.00 and waiting two hours for the results , i was told because of my high deductible it would cost me $ 1,200.. I left and went to a second certified vendor who had maintained my 2009 Audi A8, He found out, after his and the warranty inspector’s results, that the springs did not have to be replaced but the shocks did. So disappointing with my first experience with your dealership. You should be so ashamed! More
by JBMKTGEDGE
Employees Worked With
April 30, 2021
I had a great experience leasing a new from Kevin at Wellesley VW. He has been friendly, helpful, and got us the car and trim we were looking for. He pretty much took care of everything, and I haven't Wellesley VW. He has been friendly, helpful, and got us the car and trim we were looking for. He pretty much took care of everything, and I haven't run into any issues. More
by CS
Employees Worked With
April 30, 2021
Andreas Becker sold me a Golf at Wellesley VW in January 2020, and when I came back last week to upgrade from my Golf to a GTI, Andreas was there to help me out once again! It was a great experience and I c 2020, and when I came back last week to upgrade from my Golf to a GTI, Andreas was there to help me out once again! It was a great experience and I couldn't be happier with my deal and my GTI. More
by ssandoski
Employees Worked With
April 29, 2021
Working with Michael and the whole team was a pleasure. Very proactive and considerate dealership that is focused on total customer satisfaction. Will be back again for my next VW. Very proactive and considerate dealership that is focused on total customer satisfaction. Will be back again for my next VW. More
by timmac4000
Employees Worked With
Michael Eustace
April 29, 2021
Great experience with Eric and the entire staff at Wellesley VW - they were extremely helpful and couldnt be happier with the new car - will shop there again! Wellesley VW - they were extremely helpful and couldnt be happier with the new car - will shop there again! More
by zrich81
Employees Worked With
April 29, 2021
I have always liked my relationship with Wellesley VW and used it exclusively for my 2021 Beetle since I moved to Natick in 2016. However, I feel my faulty brakes should’ve been detected and questioned and used it exclusively for my 2021 Beetle since I moved to Natick in 2016. However, I feel my faulty brakes should’ve been detected and questioned during my last 70,000 service March 12- but they weren’t. They started to squeal about 2weeks ago and when I took my Beetle in for a look-see 4/27, an entire brake replacement was performed. I need my car to be safe. More
by JOANNADKING
Employees Worked With
April 29, 2021
Jens Albrecht was extremely helpful and responsive. He spent the time to go over all the features in the id.4, which are quite different from your typical automobile. He also followed up on several quest spent the time to go over all the features in the id.4, which are quite different from your typical automobile. He also followed up on several questions and was proactive anticipating problems. The cost was not an issue as it was what was expected. More
by ron.lockwood
Employees Worked With
