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Wellesley Volkswagen
Wellesley, MA
3,346 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Workmanship
Service Time
Service Communication
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 3,346 reviews
April 18, 2024
I really did appreciate the up to date communication with the service staff at VW the service staff at VW More
by S.Wilder
April 17, 2024
I have been a client at Wellesley VW for almost ten years now and have always had wonderful experiences. Andreas Boecker has been my go-to sales consultant and is a key factor in why I return to Wellesley VW now and have always had wonderful experiences. Andreas Boecker has been my go-to sales consultant and is a key factor in why I return to Wellesley VW. Andreas is kind, knowledgeable, trustworthy, and fair. I recently referred my sister to Andreas to get a new car and she shared the same thoughts about Andreas. I am very happy with my new car and look forward to working with Andreas again in the future! More
by Sjr3990
Employees Worked With
April 16, 2024
Great service department, Drew was incredibly helpful, friendly, and understanding, He did everything in his power to ensure my experience was as good (and affordable) as possible. Unfortunately the overa friendly, and understanding, He did everything in his power to ensure my experience was as good (and affordable) as possible. Unfortunately the overall repair took much longer than anticipated. One week to diagnose, one week to get an assessment, one week to get a part replaced (which turned out to be defective), and another week for a replacement part. More
by JONMPAT
Verified CustomerEmployees Worked With
April 16, 2024
5 star all around. Happy to recommend. Won’t hesitate to use again for any service needs Happy to recommend. Won’t hesitate to use again for any service needs More
by matt@bostonsouvenirs.com
Employees Worked With
April 16, 2024
The service was just fine - I have no complaints Thank you - very responsive - all good you - very responsive - all good More
by ESCHAEFER0
April 15, 2024
Quick, efficient, above and beyond. From drop off to complete a total of 45 minutes for a 20K service. From drop off to complete a total of 45 minutes for a 20K service. More
by jepstein
Employees Worked With
April 15, 2024
Communication was excellent. Service representatives were helpful. I was very happy with the service. that’s all I have to say Service representatives were helpful. I was very happy with the service. that’s all I have to say More
by KSz
Employees Worked With
April 14, 2024
For a recall, contacted them for an appointment which could have been within a day. However, the car wasn't available for a few days. The time was for 8 AM but we ran late. I spoke with Karl who agr could have been within a day. However, the car wasn't available for a few days. The time was for 8 AM but we ran late. I spoke with Karl who agreed to take it in that day! A very courteous Karl in person and Heather were very helpful. More
by Dave
April 14, 2024
Personal service ,friendly staff,small place you do not fill overwhelmed or pressured. Willing to work with the customer fill overwhelmed or pressured. Willing to work with the customer More
by Paul Hatzipetrou
Employees Worked With
April 14, 2024
Mike was everything you could want in a salesperson. Never tried to hard-sell me on anything and worked with me until we had a deal that worked for everyone. Never tried to hard-sell me on anything and worked with me until we had a deal that worked for everyone. More
by kinworks
Employees Worked With
Michael Eustace
