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Wellesley Volkswagen - Service Center

Wellesley, MA

4.8
1,325 Reviews

1,325 Reviews of Wellesley Volkswagen - Service Center

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May 23, 2025

Drew and Wellesley VW are super! Highly professional. Customer focused. They always listen and deliver expert solutions. They care! More

by JEFFSCHWARTZ416
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alisha Schofield
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025

I love their online appointment booking system, which makes the experience smooth. I was able to get the necessary service performed on my vehicle swiftly, and the service has always been excellent since More

by cottontown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alisha Schofield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Dias
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025

Quick and easy process with great communication. The service staff was pleasant upon arrival as well. More

by dudley.brianr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Dias
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025

Everything went very well, as usual. Appreciated the quick service and the feedback on some items to be handled later. More

by WALTBAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Dias
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025

The work was done quickly and they kept me informed at all times. Appreciate your services! More

by KRISTIN.HUTCHINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025

Excellent customer service. Professional, knowledgeable and friendly staff. Timely communication and response for all service needs. More

by LCIGNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jens Albrecht
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025

This was our second initial service for our 2024 VW Atlas. We have going to Wellesley VW for the last 10 years, and we have never been disappointed as to the professionalism and quality of service. Thi More

by FOXFIRE44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025

Overall experience was great with frequent communication, efficient and timely service and support for drop off and pick up. More

by NR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alisha Schofield
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025

Fabulous service. Professional, prompt and thorough. Scheduling was great and communication was excellent. Thank you! More

by jenpil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025

Great people, they were in contact every step of the way. The list they provided was very complete and while we did only those items that were needed it gave us a good feel for the condition of the car. More

by WELLIS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.