Wellesley Volkswagen - Service Center

Karl was great. he was knowledgeable, provided good feedbacks, and finished my job ahead of time. he was knowledgeable, provided good feedbacks, and finished my job ahead of time. More

They are very knowledgeable and make the process seamless. I have purchased two Volkswagens from this dealership in the past 5 years and have them serviced here. My prior Volkswagens have also been seamless. I have purchased two Volkswagens from this dealership in the past 5 years and have them serviced here. My prior Volkswagens have also been serviced from this dealership. Have never had an issue. More

Good customer service and repair. I can always trust them to take care of my car and my needs. I can always trust them to take care of my car and my needs. More

Fabulous service! Alisha got my car in quickly and kept in touch throughout the whole service. Alisha got my car in quickly and kept in touch throughout the whole service. More

It was easy and speedy to drop off my car for work. Karl was welcoming, communicative, and thorough in helping me to address an issue. Thanks! Karl was welcoming, communicative, and thorough in helping me to address an issue. Thanks! More

Everyone is very nice at the dealership and they also seem to run things efficiently. seem to run things efficiently. More

Alisha was both professional and personal. She also recognized immediately I was disabled - not many in my experience do or care -and she came around the front of the counter to finish checkin She also recognized immediately I was disabled - not many in my experience do or care -and she came around the front of the counter to finish checking my car in. That means she’s very observant of her customers needs. More

Alisha did a great job! She listened to my concerns and got the work done in a timely manner. One minor pet peeve. All the tire caps were loose. The next day I noticed 2 She listened to my concerns and got the work done in a timely manner. One minor pet peeve. All the tire caps were loose. The next day I noticed 2 were loose and 2 were missing. They are cheap to replace, but… just tighten the caps! lol More

Excellent customer service. They're all very courteous and knowledgeable of what my car needs. I love my Jetta. So, I want to have the best care for my car. They're all very courteous and knowledgeable of what my car needs. I love my Jetta. So, I want to have the best care for my car. More

Karl was excellent . Great service. Great communication and feel confident our car has been taken care of well. Great service. Great communication and feel confident our car has been taken care of well. More