Wellesley Volkswagen - Service Center

Everyone was very professional and helpful. Work that needed to be completed was explained thoroughly and was completed on time as agreed. Work that needed to be completed was explained thoroughly and was completed on time as agreed. More

They got me in ASAP after check engine warning light came on, diagnosed quickly, had parts on hand - I was in/out in under 2 hours. Drew, Sam, Andreas - GREAT TEAM! on, diagnosed quickly, had parts on hand - I was in/out in under 2 hours. Drew, Sam, Andreas - GREAT TEAM! More

I have yet to have a bad experience at Wellesley Volkswagen. The only reason for the 4 star is the level of expense that come switch repairs, Drew is always and still is amazing!!! Volkswagen. The only reason for the 4 star is the level of expense that come switch repairs, Drew is always and still is amazing!!! More

This dealership is so organized! Jens was really knowledgeable about Tiguans and I felt confident about my choice of vehicle. This is my third Volkswagen, but my first from Wellesley Jens was really knowledgeable about Tiguans and I felt confident about my choice of vehicle. This is my third Volkswagen, but my first from Wellesley Volkswagen. This was easily the most professional and painless experience! More

Drew did an awesome job with my 24 atlas. Everyone is great at the store. Everyone is great at the store. More

This dealership has been great to work with. Very accommodating. Easy to get an appointment. Very accommodating. Easy to get an appointment. More

Very pleased with the professionalism of all. Very well run dealership. Explained everything well and all service advisors helpful Very well run dealership. Explained everything well and all service advisors helpful More

Went to dealership for VW ID. 4's first annual maintenance. Our car had 2 pending recalls and we worked with Mike to make sure our recall work coincided with this maintenance. We s 4's first annual maintenance. Our car had 2 pending recalls and we worked with Mike to make sure our recall work coincided with this maintenance. We shared videos of the car's issues with Mike, Karl, Sam, Drew & Alisha. Karl kept us informed about the process and ensured timely completion. The car's issues were related with the car's 2 recalls (software update, door handle lock/unlock non-responsive in rain). Thank you Mike, Karl & team. More

My overall experience was good. But they forgot to reset the display back to normal. But they forgot to reset the display back to normal. More

Whenever I bring my car in for service here the team is professional and courteous. They tell me exactly what is needed and complete the work quickly. professional and courteous. They tell me exactly what is needed and complete the work quickly. More