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Wellesley Volkswagen - Service Center

Wellesley, MA

4.8
1,015 Reviews

1,015 Reviews of Wellesley Volkswagen - Service Center

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April 25, 2024

Very happy with the service at VW Wellesley. Great communication so I knew exactly when to get my car More

by S.Wilder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alisha Schofield
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2024

Karl provided timely updates of my vehicle annual maintenance process, and made me feel informed through this process. More

by caroamaca
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 23, 2024

Attentive service and communication with a deep commitment to making the customer happy and heard. It's a really good set of people, and the people make the dealership. More

by dblues
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 23, 2024

Car was serviced, and problem resolved on time and budget. Drew explained the issue and kept me updated. More

by T_WOOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2024

Great customer service and excellent service on my vehicle. I would definitely give 2 thumbs up recommendation. More

by lblackette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2024

It is always a good experience there, from sales department to service department. I chose to take my car there even after my prepaid service contract ended. That says something! More

by JANICENOVAK16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andres
April 18, 2024

I really did appreciate the up to date communication with the service staff at VW More

by S.Wilder
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alisha Schofield
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 16, 2024

The service was just fine - I have no complaints Thank you - very responsive - all good More

by ESCHAEFER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alisha Schofield
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 16, 2024

Great service department, Drew was incredibly helpful, friendly, and understanding, He did everything in his power to ensure my experience was as good (and affordable) as possible. Unfortunately the overa More

by JONMPAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 16, 2024

5 star all around. Happy to recommend. Won’t hesitate to use again for any service needs More

by matt@bostonsouvenirs.com
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.